Client Care Specialist

2 weeks ago

Gatineau, Canada Clinique Vétérinaire D'Aylmer 4515269 Canada Inc. Full time

**Welcome to the Aylmer Veterinary Clinic, a long-standing and family-owned and operated practice dedicated to providing exceptional care to dogs and cats in the Aylmer, Gatineau, and surrounding areas. With a rich history dating back to 1964, our clinic has been a trusted source of veterinary medical services, thanks to the expertise and commitment of our compassionate team.**

As a career-oriented **Client Care Specialist** at the **Aylmer Veterinary Clinic**, you will play an integral part for day-to-day function in the clinic, delivering top-notch customer service to our beloved patients, clients and our community. Your dedication to animal welfare and your genuine passion for making a positive impact in their lives will be highly valued in a nurturing and family-oriented environment.

**Key Responsibilities**:

- Use of our designated Veterinary software.
- Booking patient appointments.
- Greeting and checking in clients.
- Taking medication and food refill requests.
- Invoicing and collecting payments using a debit/credit machine.
- Various administrative duties like scanning, filing and insurance paperwork.
- Maintaining a clean and organized reception area.
- Other duties as required by Practice Managers or Veterinarians.

**Qualifications and Requirements**:

- Bilingual.
- Previous experience in a veterinary setting is advantageous but not mandatory.
- Must be able to lift up to 50 pounds at a time.
- Strong interpersonal and communication skills, capable of working independently or collaborating effectively with a diverse team.

**What We Offer**:

- Competitive wages will be commensurate with experience.
- Medical, Dental and Vision benefits.
- Provided uniform.
- Full Time Schedule from Monday - Friday.
- Voluntary RRSP package that is matched up to 3% by employer contribution.
- Friendly and supportive work environment.

**Salary**: From $15.25 per hour

**Benefits**:

- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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