Customer Care Generalist
4 days ago
Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
Position Summary:_
Shift Options Available:
Sunday to Thursday- Sunday: 9:00 AM to 5:00 PM MST- Mon - Thursday: 9:00 AM to 5:30 PM MST
Tuesday to Saturday- Hours: 10:00 AM to 6:30 PM MST
Friday to Tuesday- Monday, Tuesday, and Friday: 10:00 AM to 6:30 PM MST- Saturday: 8:00 AM to 3:00 PM MST- Sunday: 9:00 AM to 5:00 PM MST
What We Offer- Salary $46,000.00 Annual- FULL flex benefits program- Company matching RRSP- Family culture- Advancement opportunities- Profit Sharing- Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment- 128 year, family owned and operated company history
- Essential Functions:_- Maintain current knowledge of business processes within divisions and distribution centers to assist District Sales Representatives and customers- May mentor new Customer Care Generalists and attend ongoing training sessions- Arranges exception deliveries in collaboration with Transportation departments, 3rd party order/delivery systems, UPS or any other delivery services aligned with Gordon Food Service- Determine appropriate credits for customers. Assists with Invoice and Credit Memo inquiries as well as processes appropriate credits for customers as needed- Supports Recalls Communication Management, as needed.- Performs other duties as assigned.
- Knowledge / Skills / Abilities:_- Excellent communication and interpersonal skills to provide an exceptional first impression and comfortable, efficient and reliable customer service, order entry and issue resolution.- Must have excellent attention to detail, time management and organizational skills.- Develops solutions to a variety of problems of moderate scope. Refers to policies and practices for guidance.- Must have the ability to multitask, prioritize and be able to work independently or within a team environment.- Highly motivated self starter with a focus on details and accuracy in a fast paced environment-
- Must have good customer service and time management skills.- Ability to demonstrate understanding of Foodservice industry and operations-
- Ability to perform 10-key data entry
- Education & Minimum Experience Requirements_- High School Diploma (or equivalent) plus 1 year experience in inside sales or customer service- Bachelor Degree in Business, Sales or Marketing preferred
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
-
Customer Care Generalist
1 week ago
Rocky View County, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary:_ Shift - Sunday - Thursday Hours - 9:00am - 5:30pm MST Salary...
-
Human Resources Generalist
1 week ago
Rocky View, Canada Harmony Beef Company LTD - Balzac Alberta Full time**Job Summary** **Responsibilities**: - Administer and oversee various HR programs and initiatives - Conduct benefit enrollment process - Assist with payroll processing, including data entry and verifying timesheets. - Assist with the development and implementation of HR policies and procedures - Manage employee relations, including conflict resolution and...
-
HR Generalist
2 days ago
Rocky View County, Canada Alta Genetics Full time**This role is offered hybrid in our Balzac office in Calgary, Alberta** - Coordinate new employee onboarding processes, including orientation, tours, connections, and integration into the company culture - Serve as company-specific point of contact for employees regarding HR-related inquiries, concerns, and grievances for Canada - Support annual employee...
-
Human Resources Generalist
2 hours ago
Rocky View County, Canada CANADA CARTAGE Full time**Why you’ll love Canada Cartage** An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we...
-
Human Resources Generalist
5 days ago
Sturgeon County, Canada North West Redwater Partnership (NWR) Full time**Position Summary**: About NWR: The North West Redwater Sturgeon Refinery is the first refinery built in Canada in over 35 years. The only refinery designed from the outset with a carbon capture solution, it uses leading technology to maximize performance and minimize environmental impacts. Phase One of the world class bitumen refinery in Alberta's...
-
Animal Care Attendant
2 weeks ago
Rocky View County, Canada Happy Tails Pet Retreat Full timeHappy Tails Pet Retreat is a small business in Rocky View County, AB T4C 2X3. We are professional, agile, and customer-centric. Our work environment includes: - Cozy office setting - Relaxed atmosphere - Flexible working hours - On-the-job training - Casual work attire - Safe work environment Happy Tails Pet Retreat is looking for a part time animal care...
-
Seasonal Sales Associate
2 weeks ago
Rocky View County, Canada Timber Ridge Firewood Full time**Job Overview** We are seeking Seasonal Sales Associates to join our team for a temporary period. As a Seasonal Sales Associate, you will play a crucial role in providing excellent customer service and support during our peak season. **Responsibilities**: - You will be provided with various customer call lists and asked to call each of the clients to...
-
Customer Service
7 days ago
Rocky View, Canada Bass Pro Shops Full time**Summary**: Reporting to the Group Sales Manager - Front End/Receiving, the Greeter is responsible for providing superior customer service through greeting and acknowledging all customers in a friendly and professional manner and providing information on in store promotions. **Responsibilities**: - Greet and engage customers in a friendly and enthusiastic...
-
People & Culture Generalist, Wdp
2 weeks ago
Lacombe County, Canada Vitalus Nutrition Inc Full time**POSITION OVERVIEW** The primary role of the People & Culture Generalist is to support and execute the implementation our People & Culture initiatives, policies, and practices, by partnering with business leaders to facilitate a work environment that promotes our VALUES and our PURPOSE, employee engagement, and ensures compliance with employment...
-
Customer Service Outfitter
6 days ago
Rocky View, Canada Bass Pro Shops Full time**_: _**The Customer Service Outfitter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and...