Client Executive

2 weeks ago

North York, Canada Apogee IT Services Canada Full time

**Client Executive**, Apogee IT Services, Toronto, ON

At _Apogee IT Services,_ you can be part of a dynamic and collaborative organization committed to aim high and expect more.

Are you someone who enjoys establishing and maintaining strong partnerships between businesses and their clients?

At _Apogee IT Services_, we educate our clients, assess their needs, design solutions, and project manage delivery of all involved parties to assure on-time and on-budget success.

As a member of our team, you will be working with various departments within Apogee to fulfil the solutions being proposed to our clients, existing and new alike.

**KEY RESPONSIBILITIES**:

- Identify potential clients in the target market and complete appropriate research on the prospective client’s business and technological needs.
- Conduct full life cycle of the sales process from prospecting to close.
- Anticipate potential problems and future trends, assess opportunities and risks.
- Clearly define problems, logically diagnose causes, identify solutions and create action plans.
- Work with project managers to oversee the overall planning, coordination, execution, and completion of assigned projects and strategic initiatives.
- Cold-calling and purchasing client renewals.
- Cross-selling and upselling service solutions.
- Provide customer statements and explanation of charges.
- Participate in the monthly close process and assist in year-end audit.
- Manage communication and documentation around change orders as needed.
- Generate quotes, assist with presentation and proposal creation.
- Provide the Ultimate Client Experience to clients.

**KEY QUALIFICATIONS**:

- Ability to prospect and manage C-level relationships.
- Successful track record in proven consultative sales, with evidence of prior success in sales and negotiation (preferably in technology).
- Establishing viable opportunities and evaluating leads.
- Exceptional written and verbal communication skills, as well as conversational skills.
- Proven ability to plan and manage resources.
- Manage communication and documentation.

**BONUS: Experience working in IT company.**

**Apogee IT Services Canada provided the following inclusive hiring information**:

- We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We value the insights and innovation that diverse teams bring to work._

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- B2B sales: 3 years (preferred)

Work Location: In person

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