Front Desk

1 week ago

Barrie, Canada Northwood kitchen and bath Full time

**Location: Barrie, ON**

We are hiring a **Front Desk & Sales Coordinator** for our Barrie showroom. This is a **front-desk based position** that combines in-store customer service with **online advertising and sales**, offering **commission opportunities**.

Position Structure (Very Important):
This role is based at the **front desk**.
- **When walk-in customers are present, in-store customer service is the top priority.**:

- **During slow periods with no walk-in traffic, the employee will focus on online advertising, social media posting, and sales follow-ups.**

Key Responsibilities:
**Front Desk & Walk-in Customers (Priority #1)**:

- Greet and assist walk-in customers professionally
- Introduce products and promotions
- Assist with purchases or pass qualified leads to sales staff
- Collect and record customer information

**Online Advertising & Sales (Priority #2 - during slow periods)**:

- Post product ads and promotions on social media platforms

(Facebook, Instagram, Marketplace, WeChat, etc.)
- Respond to online inquiries and messages
- Convert online leads into store visits or sales
- Follow up on assigned online and walk-in leads

**Administrative Support (Priority #3)**:

- Schedule appointments
- Assist with basic paperwork and order coordination
- Maintain a clean and organized front desk area

**Requirements**:

- **Fluent in English and Mandarin (required)**:

- Comfortable using social media for business purposes
- Customer-service mindset with basic sales awareness
- Organized, responsible, and able to multitask
- Experience in retail, showroom, or sales is an asset (not required)

Compensation:

- Hourly wage + **sales commission**:

- Commission applies to sales **directly handled or generated by the employee**:

- Details discussed during interview

Schedule:

- Full-time or Part-time available
- Monday to Saturday (schedule to be discussed)

**Benefits**:

- Paid training
- Stable working hours
- Friendly and supportive work environment
- Employee discount
- On-site parking
- Commission-based earning opportunity
- Long-term growth potential

**Job Types**: Full-time, Part-time

Pay: From $17.60 per hour

Expected hours: No more than 44 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Work Location: In person

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