Internal Communications Associate

**Scope of Position**

Reporting to the Director of Communications, the Internal Communications Associate translates business strategies into key messages, develops appropriate internal communications initiatives in support of those strategies. The Associate articulates our corporate values, and executes and drives programs that create excitement, drive employee engagement and awareness, and align teams to positively shape corporate culture.

**Major Responsibilities**
- Helps create a best-in-class internal communications function across the company that fuels employee engagement, influences connectivity and culture, positively impacting all offices/branch locations
- Employee Engagement Committee Member, and primarily manages the communications needs
- Ensures communication messaging and materials are high quality, accurate, appropriate, and integrated with firm priorities and themes
- Uses internal tools as appropriate to maximize the firm’s internal communication effectiveness and ensures consistent messaging, branding, imagery, and identity
- Assists in the planning, coordination, and execution of internal employee events as needed and appropriate
- Assists in writing and editing impactful and engaging content that effectively describes and promotes programs and initiatives in support of company goals and culture
- Works with appropriate internal stakeholders to create and maintain content for employee communication channels, and partners with the broader Marketing and IT teams to explores/recommend new channels or technologies where possible
- Implements metrics reports to measure effectiveness of internal communication channels and measures internal communications with the goal of continuously improving internal communications strategy to reach and engage employees.
- Other duties as assigned when required to support the overall communications team

**Qualifications**

**Education / Certifications / Experience**
- Bachelor’s degree or diploma in Communications, Marketing, English or a related field
- Minimum 2 years of relevant communications experience in a similar role at this level; work experience in financial services, management consulting or other professional services firm strongly preferred
- Demonstrated experience in writing and editing communications content including web, digital and social media
- Knowledge of Human Resources communications an asset

**Competencies**
- Possesses outstanding oral and written communications skills including superior writing, grammar, editing and proofreading skills
- Demonstrated ability to think critically and develop solutions that meet business needs that align to overall strategic goals
- Highly motivated, persuasive, priority-driven and collaborative
- Project management acumen with a demonstrated ability to manage multiple projects simultaneously and consistently deliver high-quality results within deadlines
- Ability to work together to build relationships across the organization to embrace our corporate values of collaboration, Integrity and respect

**About Alterna Savings**

Alterna Savings and Credit Union Limited (Alterna) has been the good in banking for over 110 years. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

As the first full-service, member-owned cooperative financial institution outside Quebec, Alterna Savings shares its expertise with 217,000 members through a network of 46 branches across Ontario, as well as call centre and digital channels. Members and customers also benefit from an industry-leading online brokerage, investment management services, and have access to over 43,000 surcharge-free ATMs in North America with THE EXCHANGE Network in Canada and the Allpoint Network in the US.

**Working at Alterna**

Alterna offers a fast-paced, impactful work experience in an organization that cares about doing good. For over 110 years, Alterna has been creating financial services that transform lives for the better, all while giving back to our community.

We are incredibly proud of our corporate culture, where everyone works together towards a common goal, the financial wellbeing of our members and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for seven years running.
- Alterna is compliant with the Ontarians with Disabilities Act. If you have a disability, please contact the recruiter to let us know how we can accommodate you.