Manager, Internal Communications

Company: Sovereign General
Department: Communications
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.

**The Opportunity**:
Sovereign Insurance - part of the Co-operators group of companies - believes your experience matters. It’s our promise to our partners and employees, because the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we also support your wellbeing, development, and provide a best-in-class employee experience. We protect Canadian businesses and the lives, families, and communities they impact. Join us and begin shaping your experience at Sovereign.

Reporting to the AVP, Talent and Internal Communications, this role is responsible for defining, aligning, and evolving Sovereign’s internal communication to support its corporate strategy, workplace culture, and employee experience. The role leads a high-performing, outcomes-driven team to support executive vision and voice, corporate communication strategies, employee experience programs, and internal channels and events.

As Sovereign’s employer brand leader, internal corporate storyteller, and employee communication channel owner, the role collaborates closely with Sovereign’s senior leaders (VPs, AVPs) to reflect the voices, vision, culture and strategy of the organization. As a trusted business partner, the role supports the team’s consultants as they partner with all areas of the organization to elevate Sovereign’s employer value proposition.

**How you will create impact**:

- Oversee the direction and implementation of strategic internal communications, across all internal channels, in support of our organizational strategy, change readiness, and talent experience
- Lead planning discussions (or support consultants) with senior leaders to develop and implement strategic communication that elevates the employee experience
- Oversee the consistent promotion of Sovereign’s employer brand in alignment with organizational brand; flow these strategies through all internal comms touchpoints, including employee acquisition, onboarding, experience and leader development
- Oversee team performance goal setting and monitoring achievement; assigning and reviewing work of others.

**How you will succeed**:

- You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
- You foster innovation and continuous improvement with a focus on client experience.
- You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
- You successfully convey messages and demonstrate openness to exploring alternative points of view.

**To join our team**:

- You have a minimum of 6 years of progressive strategic communications/marketing experience, with at least 4 years of people leadership experience.
- Experience in insurance or other financial services preferred.
- You have a post-secondary diploma in Communications, Public Relations, Marketing, Journalism or a related discipline.
- Having the International Association of Business Communicators (IABC) or Canadian Public Relations Society accreditation(s) is an asset.
- Being bilingual (English and French) would be considered an asset.

**What you need to know**:

- You will travel occasionally.
- As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information

**What’s in it for you?**:

- The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.
- A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.
- A holistic approach to your well-being, with physical and mental health programs and flexible work options.
- The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.
- An organizational commitment to sustainability and charitable giving; positively impacting the social, environmental and economic well-being of Canadian businesses, families and communities.