Office Administrative

2 days ago


Welland, Canada Stay at Home Nursing Care Services Full time

**Position Title**: Office Administrator
**Location**: Welland, Ontario
**Reports To: Area** Human Resource Manager

**Position Summary**
The Office Administrator is the central point of coordination for all administrative and clerical functions at Stay-at-Home Nursing’s Welland location. This role ensures smooth day-to-day operations by providing administrative support to management, scheduling teams, and caregivers, while delivering exceptional customer service to clients and visitors.

**Key Responsibilities**

**Administrative & Clerical Support**Maintain organized filing systems (electronic and paper).Prepare and process documents, correspondence, and reports as required.
- Order and manage office supplies and equipment.

**Scheduling & Coordination**
- Support scheduling staff in updating and maintaining caregiver schedules.Assist in coordinating appointments, meetings, and training sessions.
- Track and follow up on shift changes, cancellations, and coverage needs.

**Client & Caregiver Support**
- Greet visitors and clients in a professional and welcoming manner.Assist in onboarding new caregivers by preparing documentation packages.
- Maintain accurate and confidential client and employee records.

**Compliance & Quality Assurance**
- Ensure all administrative practices comply with company policies and regulatory requirements.
- Support quality assurance initiatives by tracking required documentation, training, and certifications.

**Qualifications**
- Post-secondary education in office administration or related field preferred.Minimum 2 years of administrative experience, preferably in healthcare or home care.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.Strong organizational, communication, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.

**Core Competencies**
- Professionalism and attention to detailCustomer service orientationTime management and multitasking abilities
- Team collaboration

**Working Conditions**
- Full-time, Monday to Friday - In Person
- Office-based role with periodic interaction with caregivers and clients.



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