Chiropractic Office Assistant

4 days ago

Vancouver, Canada Westside Chiropractic & Associates Full time

Are you a compassionate individual with a passion for holistic health? Westside Chiropractic & Associates, a multidisciplinary clinic, is seeking a dedicated Office Assistant to join our team. Located in the heart of South Granville, we specialize in providing chiropractic care and registered massage therapy services, all while fostering a welcoming environment where patients feel valued and supported on their wellness journey.

**About Us**: At Westside Chiropractic & Associates, we believe in the power of collaboration and community. Our team is committed to delivering exceptional care and building strong relationships with both our patients and peers. We strive to create a positive work environment where every team member feels empowered to contribute and grow.

**Key Responsibilities**: As an Office Assistant, you will serve as the first point of contact for our patients, playing a pivotal role in their overall experience. Your responsibilities will include:

- Managing patient flow and appointment scheduling
- Handling payments and processing insurance billing
- Maintaining accurate records and assisting with office communication
- Performing medical screenings and adhering to safety protocols
- Assisting with basic accounting tasks and daily sales reconciliation
- Managing digital media marketing efforts for our clinic

**Minimum Qualifications & Requirements**: To be successful in this role, you should meet the following criteria:

- 1-3 years of experience in a client-facing or customer service role
- Proficiency with clinical management software (experience with Jane app is a plus)
- Strong verbal and written communication skills in English
- Basic accounting knowledge and experience with daily sales balancing
- Familiarity with medical office terminology and insurance billing processes
- Proficiency in Windows and Office 365
- Ability to manage digital media marketing for a small business
- Empathy and compassion for patients and colleagues
- Strong problem-solving skills and decision-making abilities
- Adaptability and willingness to learn new tasks
- Excellent interpersonal skills and a team-oriented mindset
- Critical thinking skills and attention to detail

**Working Hours**: This is a part-time with potential for full-time position, with availability required during our office hours: Monday - Friday: 8:30 am - 7:00 pm Saturdays: 8:30 - 1:00pm. We are growing our team of practitioners, as such hours may increase to include Sundays.

**Location**: This position is on-site at our clinic in South Granville.

**Wage**: The starting compensation for this position is $18 per hour, with opportunities for wage adjustments based on individual performance and contributions to the team.
- Westside Chiropractic & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

**Job Types**: Part-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 10 - 25 per week

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-20

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