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Administrative Assistant

3 weeks ago

Ottawa, Canada Pinecrest Remembrance Services Ltd. Full time

**Cemetery Administrative Assistant Job description**

About Us

Pinecrest Remembrance Services Ltd. has proudly served Ottawa families for generations, offering cemetery and funeral services with professionalism, compassion, and dignity. We are seeking a detail-oriented and customer-focused Administrative Assistant to join our Cemetery Services team. This position provides critical support to our Cemetery Counsellors and Manager of Cemetery and Funeral Services.
Position Details
- Job Type: Full-Time, Permanent
- Schedule: Monday to Friday, 8:30 AM - 5:00 PM
- Location: Fully in-office, free parking on-site
- Salary: $47,000 - $50,000 annually (based on experience)
- Probation: 6-month probationary period
What You’ll Do

The Administrative Assistant will support cemetery operations and sales processes by:

- Assisting Cemetery Counsellors with client files, deed lookups, and documentation.
- Retrieving and preparing historical interment records and deeds.
- Monitoring shared inboxes and responding to general family inquiries.
- Booking staff for inurnments and services, and coordinating with vendors.
- Assisting with Tukios, live streaming, and logístical support for PRS families.
- Taking photographs of completed products and services and confirming completion with clients.
- Supporting the Manager with advertising materials, website updates, price lists, data entry, and staff meeting organization.
- Handling general administrative tasks such as correspondence, document preparation, and file updates.
What We Offer
- Complimentary staff lunch every second Friday.
- Annual clothing and dry-cleaning allowance.
- RRSP plan with company matching.
- Comprehensive group benefits plan.
- Free on-site parking.
What We’re Looking For
- A detail-oriented professional who can thrive in a fast-paced environment.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities, with compassion and professionalism when working with grieving families.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with databases (HMIS or similar) is an asset.
- Prior experience in administrative support, office management, or customer service preferred.
How to Apply

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

**Education**:

- Secondary School (required)

**Experience**:

- Administrative: 1 year (required)

Work Location: In person