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Assistant General Manager

3 weeks ago

Etobicoke, Canada Rudy Resto Full time

**RUDY** is now hiring **an Assistant General Manager** for one of our Toronto location.

**Company Overview**:
We're a leading player in the fast-food industry, committed to delivering delicious and high-quality meals to our customers. With a strong emphasis on innovation, customer satisfaction, and corporate growth, we're looking for a restaurant General Manager to drive operational excellence and contribute to our expansion plans.

**Position Summary**:
As a restaurant Assistant General Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our fast casual restaurant. You'll be responsible for overseeing daily operations, implementing strategies to enhance customer satisfaction, and contributing to the overall growth and development of your team.

**Key Responsibilities**:

- Lead day-to-day operations, including staff management, inventory control, and quality assurance.
- Implement and enforce operational standards to ensure consistency across all locations.
- Optimize workflow and processes to enhance efficiency and reduce costs.

**Team Management**:

- Recruit, train, and develop a high-performing team.
- Foster a positive and inclusive work environment.
- Set performance expectations and provide ongoing coaching and feedback.

**Customer Experience**:

- Implement customer service strategies to ensure an exceptional dining experience.
- Monitor and address customer feedback and reviews.
- Collaborate with marketing teams to develop and execute promotional activities.

**Financial Management**:

- Manage budgets and financial targets for each location.
- Analyze financial reports and identify opportunities for cost savings and revenue growth.
- Implement cost-control measures without compromising quality.

**Compliance and Safety**:

- Ensure compliance with health and safety regulations.
- Oversee food safety protocols and hygiene standards.
- Address and resolve any compliance issues promptly.

**Qualifications**:

- Proven management experience in quick-service or fast casual restaurants, with a track record of achieving operational excellence.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Effective communication and interpersonal skills.
- Knowledge of industry trends and a passion for delivering exceptional customer service.

**What we offer**:

- Competitive salary and performance-based bonuses.
- Health and wellness benefits.
- Training that sets you up for success.
- Opportunities for career advancement within a growing organization.

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Food Handler Certification (required)

Work Location: In person