Assistant General Manager
4 days ago
We are currently searching for an **Assistant General Manager with Rooms Operations and Guest Experience.**
Position responsibilities include, but are not limited to:
Rooms Operations
- Leadership of: Guest Service Managers, Front desk, reservations, switchboard, shuttle drivers/bellman
- Delivering service excellence
- Maximize revenue opportunities while controlling expenses
- Encouraging inter-departmental success through communication and co-operation
- Manager-on-Duty
- Daily, weekly and monthly reporting
- Manage IT Systems - OPERA, PBX, QUORE, call accounting, etc.
Guest Experience
- Creating a service culture through employee engagement, empowerment and training
- Soliciting and responding to guest comments; then implementing change for continual improvement
- Assume ownership of managing Brand training requirements and opportunities for all hotel associates
- 3 to 5 years of experience in a senior leadership role within the Rooms Division of a large hotel
- Successful implementation of structured training programs
- College Diploma; University Degree from a Hospitality related program would be an asset
- Good command of the English language is essential - both written and verbal
- Experience with OPERA is definite asset
- The ability to work in a fast paced environment with changing work priorities
- Demonstrates advanced interpersonal skills for dealing with guests, associates and all stakeholders
- Due to the nature of this business, extended work hours are sometimes required; and include weekends and evenings.
- Must have a valid Canadian work permit
** The Crowne Plaza Toronto Airport is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to barrier free employment.
The Crowne Plaza Toronto Airport has an Accommodation Policy in accordance with the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act.
Work Location: In person
-
Assistant General Manager
2 weeks ago
Etobicoke, Canada Earls Sherway Gardens Full timeWe are looking for a dedicated **Assistant General Manager - General Manager in Training** who is excited to take the next step in their career. As an **Assistant General Manager,** you'll have the unique opportunity to embark on a journey of discovery and personal growth, learning from the best in the industry as you advance in your professional...
-
Assistant General Manager
2 weeks ago
Etobicoke, Canada State & Main Kitchen Bar Full time**ASSISTANT GENERAL MANAGER Join Our Team at State & Main Kitchen and Bar!** **At State & Main, we love to take care of people. We’re more than just a dining destination—we’re a vibrant hub where downtown energy meets exceptional hospitality.** **Our restaurants are known for their inviting atmosphere, where elevated comfort foods, craft cocktails,...
-
Automotive Assistant Service Manager
2 weeks ago
Etobicoke, Canada Woodbine General Motors Full time**Assistant Service Manager** **Location**: Woodbine GM **Reports to**: Service Manager **Compensation**: $80,000.00 - $120,000.00 At **Kaizen Automotive Group**, we’ve built a reputation for excellence through our commitment to continuous improvement, employee empowerment, and a customer-first mindset. With a growing portfolio of brands and expanding...
-
Assistant General Manager
2 days ago
Etobicoke, Canada Service Inspired Restaurants Full timeCompany & Brand Overview: **Our Story** At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or...
-
Assistant General Manager
4 days ago
Etobicoke, Canada SIR Corp. Full timeCompany & Brand Overview: At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role we hold in the restaurants, we are there for each other. Jacks is about being ourselves and having fun - and...
-
Restaurant General Manager
2 weeks ago
Etobicoke, Canada Firehouse Subs Full timeFirehouse Subs® is one of North America's leading fast-casual restaurant chains with a commitment to and passion for hearty and flavorful food, heartfelt service, and public safety. Providing support for more than 1,200 Firehouse Subs restaurants in 46 states, Puerto Rico, and Canada - we are currently seeking a General Manager to join our team. The General...
-
General Manager
2 weeks ago
Etobicoke, Canada Firehouse Subs Full timeLooking for a full-time General Manager who is full of energy, motivated, and has excellent attention to detail. We are offering a generous yearly salary, medical and dental benefits, and outstanding opportunities for growth! Our culture is fun, diverse, and hard-working and the General Manager will play a key role leading our team to provide top-notch...
-
General Manager
4 days ago
Etobicoke, Canada Canlan Sports Full timeCanlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to...
-
General Manager
2 days ago
Etobicoke, Canada Canlan Sports Full timeWe have have an exciting Opportunity for a General Manager! Canlan Sports is the largest private sector operator and developer of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class...
-
Assistant Manager
4 days ago
Etobicoke, Canada Steve Madden Full time**Title**: Assistant Manager **Reports To**: Store Manager **General Summary**: Assists the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. **Major Responsibilities**: - Be accountable for personal goals which contribute to overall store goals and results. -...