Customer Support Assistant
3 days ago
**Overview**
**Duties**
- Greet customers warmly and assist them with their inquiries both in person and over the phone
- Perform accurate data entry to update customer records and transaction details
- Support sales efforts through upselling and cross-selling products or services to enhance customer satisfaction and revenue
- Provide multilingual support, particularly in English and Spanish, to serve a diverse customer base
- Demonstrate excellent phone etiquette and communication skills when interacting with clients
- Analyze customer needs and offer tailored solutions to improve their experience
- Assist in processing transactions efficiently while maintaining high levels of accuracy
- Collaborate with team members to ensure smooth operations and maintain a welcoming environment
- Handle customer complaints professionally, aiming for swift resolution and positive outcomes
**Skills**
- Strong data entry skills with attention to detail
- Multilingual ability, especially fluency in English and Spanish, is highly preferred
- Excellent communication skills, both verbal and written
- Customer service experience with a focus on creating positive interactions
- Sales experience with upselling capabilities to maximize revenue opportunities
- Analysis skills to assess customer needs and provide appropriate solutions
- Knowledge of phone etiquette and professional interpersonal skills
- Ability to work effectively in a team-oriented environment
- Adaptability to handle multiple tasks efficiently in a fast-paced setting
This role is ideal for motivated individuals who enjoy engaging with people, thrive on providing outstanding service, and are eager to grow within a supportive organization.
Located In: 10220 Jasper Ave NW, Edmonton, AB T5J 1Y8
Pay: $45,540.30 per year
**Benefits**:
- Dental care
- Extended health care
- Language training provided
- Life insurance
Work Location: In person
-
Customer Service Agent
5 days ago
Edmonton, Canada Pyxis Customer Solutions Ltd. Full time**Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...
-
Customer Support Specialist
7 days ago
Edmonton, Canada Air Trail Full time**What we do** Air Trail makes software for regional airlines—our customers fly air ambulance, aerial firefighting, charters, pipeline inspection, scheduled passenger service, and more. It’s an industry that still largely uses manual processes and paper, but we don’t think it has to be. Our product is growing every day - We are constantly iterating...
-
Account Operations Manager
3 days ago
Edmonton, Canada Pyxis Customer Solutions Ltd. Full time**About Pyxis Customer Solutions** Pyxis Customer Solutions is a leading provider of debt purchase, accounts receivable management and customer engagement services across Canada. With over a decade of industry leadership, we are focused on delivering innovative, results-driven solutions while maintaining a strong commitment to compliance, transparency, and...
-
CUSTOMER SUPPORT SPECIALIST
4 days ago
Edmonton, Canada Healthcare Solutions, Inc. Full timeHealthcare Solutions is a leading provider of medical equipment, mobility solutions, and home healthcare products, proudly serving Canadians for over 35 years. We exist to improve quality of life — not just through the products we sell, but through the care, compassion, and expertise we provide to every customer. Our culture is guided by our ACE values:...
-
Customer Support Specialist
1 week ago
Edmonton, Alberta, Canada Home Health Store Inc. Full timeJoin Us as a Customer Support Specialist (with the expectation to grow in the Ostomy Care & AADL Solutions Specialist role)Location: Street, Edmonton, ABJob Type: Full-Time, PermanentAbout UsAt Home Health Store, we're dedicated to improving lives by providing high-quality medical supplies to communities across Canada. We proudly serve First Nations, Métis,...
-
customer support specialist
5 days ago
Edmonton, Alberta, Canada Healthcare Solutions Group Full timeAbout the roleWe are looking for a highly motivated Customer Support Specialist with strong call centre experience, excellent customer service skills, and a solid retail background.If you are looking for an opportunity to grow within a field dedicated to improving the health and well-being of others, we may be an excellent fit for you.This role is a front...
-
Electrical Technician Customer Support
1 day ago
Edmonton, Canada Titan Logix Corp. Full timeThe **Electrical Technician Product Support** is the first point of contact for Titan’s end-use customers and represents the voice of customer within our organization. The **Electrical Technician Product Support** is passionate about helping customers resolve issues and realize the value that our products and services bring to the market. In addition to...
-
Customer Service Assistant
2 weeks ago
Edmonton, Canada Affinity 1:1 Full timeAffinity 1:1 is looking for a Customer Service Assistant to join our team. The Customer Service Representative will be responsible for providing excellent service to the clients. The Customer Service Assistant will work closely with the sales team, operations, and other departments to ensure that customer service is top-notch. Why become a Customer Service...
-
IT Support
5 days ago
Edmonton, Canada Maple Tree Consulting and Support Services Full timeDuties will include but are not limited to: - Maintaining an inventory and tracking of all company computers, printers, or other hardware, accessories, technology, and phones, ensuring a backup is readily available in the event of an equipment malfunction - Developing and managing a ticket queue for responding to IT requests from employees including a Tier...
-
Flair Airlines Customer Service Agent
5 days ago
Edmonton, Canada GAT Airline Ground Support Full time**Please note**: - Immediate start required Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as...