Customer Service Representative
3 days ago
We are looking for a friendly, outgoing person that exudes energy, enthusiasm and positivity to join our team as a Customer Service Representative.
Job Purpose: The Customer Service Representative is responsible for administrative activities related to leasing self storage units.
The main responsibilities include:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Pay: From $18.50 per hour
Expected hours: No less than 38 per week
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Langley, BC V3A 4L8: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 5 years (required)
Work Location: In person
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