Patient Coordinator

4 days ago

North York, Canada Altima Dental Canada Full time

Toronto Children's Dentist (an affiliate of Altima Dental) is currently hiring a** Permanent Full-time **enthusiastic and energetic **Patient Coordinator** to join our amazing team of professionals at our P**aediatrics** clinic in **North York, Ontario**. This is a great opportunity for someone who loves working children and wants to be part of an established office in the heart of North York.

This position is located at 106 Sheppard Avenue West, North York, M2N 1M5(Yonge and Sheppard) Steps away from Sheppard subway station.

*** Monday - Friday 8:00am-6:00pm, Saturday-Sunday 8:00am-3:00pm**

**Duties**:

- Creates and maintains current contacts in the insurance industry and with third party payers facilitating communication among plan administrators, patients and the Dental Centre. Develops and maintain records of insurance plans and social services programs to maximize patient access to dental care funding.
- Maintains accurate accounting, patient records, and prepares/submits timely reports related to the Dental Centre operations
- Optimizes Dental Centre appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow and continuous patient contact.
- Maintains patient relations through ongoing dialogue with patients before, during and after treatment. Identifies and responds to unsatisfied patients with the appropriate recovery action.
- Supports other departments in the dental centre and the Altima group by aligning individual contributions with those of the team and group. Shares needed information with others in a timely and efficient manner.

**Qualifications**:

- Successfully completed a recognized Medical Office Administration or Dental Reception program is required.
- Must be available to work weekends
- A minimum of 1-2 years' experience working in a dental practice is considered an asset.
- Previous experience with Paradigm and Abeldent is considered an asset
- Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
- Superior organizational ability. Can effectively manage multiple tasks and meet deadlines consistently. Disciplined in timely reporting and follow up with patients, insurers.
- Good with children, experience in any industry regarding children preferred.
- Strong customer service skills
- Work alone and in team setting.
- Outgoing

Altima strongly believes that diversity in the workplace is essential to our success. As a result, we are committed to providing equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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