Customer Service Representative

7 days ago

Saanichton, Canada Boyd Autobody & Glass Full time

**Company: Boyd Autobody**

At **Boyd Auto Body & Glass**, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

**Benefits That Drive Your Success**

**Boyd Auto Body & Glass** offers comprehensive benefits as an industry leader, including:

- Competitive Pay

- Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment

- RRSP with company match

- Annual Paid Vacation Time Off

- Career Growth Opportunities

- Ongoing Training

- A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

**Job Description**:
**Key Job Responsibilities**
- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Schedule appointments for vehicle repair using our repair management system
- Ensure timely processing of insurance assignments
- Prepare repair order with proper documentation
- Record all communication with customers or insurance partners during the repair process using ASE
- Manage car rental information

** Minimum Education and/or Experience Required for the Job**
- High School Diploma
- Minimum: 1 year Customer Service experience, ideally in Automotive Industry

Required Knowledge, Skills, & Abilities**
- Communicate effectively, both verbally and in writing
- Ability to multitask and function well in a fast-paced environment
- Enthusiastic and friendly demeanor
- Strong knowledge of Google platform and Microsoft Office
- Strong attention to detail with a high degree of accuracy
- **Other Requirements**_Travel, physical requirements, etc._**- Valid driver’s license required_ Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._

_
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job._

** #BACSR**

Compensation Details

Compensation:
$20 - $24 per hour

**Compensation is commensurate with skill, education and experience.**

**Your Success is Our Priority**

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

**AI Disclosure Statement**:

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