Event Manager

**Employer of the Year Award, Tourism Vancouver Island**
**Voted Best Hotel Venue, Vancouver Island Wedding Awards**

**Outstanding Workplace of the Year Award, Chamber of Commerce**

**Vancouver Island Wedding Industry Award - Best Indoor Ceremony Venue**

**Job title**:Event Manager

**Job Status**:Permanent, Full-time

**Signing Bonus**:$500 ($200 on joining + $300 after completing probation)

**Wage**:70,000 per annum

**Summary of Position**:
To represent Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Event Manager manages the event department and reports to the Director of Sales & Marketing.

This position is responsible for servicing conferences, events and implementing strategies, policies and procedures to improve all services provided in the event department both externally to our guests and internally to our colleagues.

The Event Manager has a mandate to drive revenue in both food and beverage and in ancillary revenue sources.

**Responsibilities**:

- Participate in the development of organizational objectives and strategic planning in relation to trends in the market place
- Responsible for the sales, coordination and servicing of both key account/high profile functions and group bookings
- Act as main contact for event and conference organizers as well as wedding couples in the detailed planning process of their event and/or conference
- Responsible for all event related information from booking to execution and dissemination of same information to all departments in a professional and timely manner. Create floor plans for the best use of space for each event
- Conduct site visits and actively sell weddings and other leisure groups as well as “catering only” bookings
- Ensure that all accounting procedures are followed including deposits, appropriate credit and pre-payment
- Maximize revenues though effective upselling
- Coordinate clients’ needs with suppliers and vendors to supply rental items, audio visual equipment, décor & themed items, and other needs as identified by the client
- Creation and maintenance of reporting including banquet revenue forecasting, annual budgets, activity reporting, trace procedures etc.
- Work closely with and actively train and support the development of events team
- Ensure all colleague appraisals and coaching is done in a professional, positive and timely manner to fully support the team and uphold Inn at Laurel Point human resources initiatives
- Maintain a constructive and positive relationship with all departments
- Review all definite sales bookings and assign them among the Events team
- Work closely with the Director of Sales & Marketing, Executive Chef, and the Director of Food & Beverage to ensure clear lines of communication
- Develop new product offerings with a goal to increase the number and quality of offerings available to meeting planners and social guests
- Develop and implement function space yield management guidelines. Review daily to ensure space is being maximized for occupancy and profitability at all times
- Ensure the integrity of OPERA and spearhead any issues with the system with OPERA directly.
- Participate in training and development within the system
- Lead/attend pre-convention meetings, revenue management meetings, F&B meetings, conference and sales department meetings where ever necessary
- Other duties, projects, and initiatives as assigned by the Director of Sales & Marketing

**Qualifications**:

- Hospitality Management Degree or Business Degree equivalent an asset
- Certified Meeting Professional (CMP) designation or certificate with other post-secondary degree/diploma an asset
- Minimum 1-3 years of related experience
- Must have a fundamental knowledge in Revenue Management as it relates to Catering and Sales
- Must be available outside of regular scheduled hours as required
- Strong critical thinking abilities
- Confident, well groomed, professional presentation and demeanor
- Superior interpersonal skills, and exceptional communication skills
- Ability to work under pressure, and meet deadlines
- Excellent planning and organizational skills
- Exceptional listening skills and telephone etiquette
- Excellent time management and multitasking skills
- Proficiency in Microsoft Word, Excel, and OPERA
- Must be legally permitted to work in Canada
- Knowledge of Social Tables an asset
- Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

**Reports To**:Director of Sales & Marketing

**What’s in it for you?**
- Competitive Wages
- A fun & friendly workplace culture that embraces diversity
- Cross-training opportunities to grow your skills
- Best staff meal in town and by the way, it’s free
- Complimentary parking on non-restricted days during the off-season
- Comprehensive benefits package
- Colleague of the mo