Dispatcher

5 days ago

Oakville, Canada Aeolus Group Full time

Schedule, book loads and manage highway fleet maximize revenue.
- Knowledge of geographical areas such as Quebec, Winnipeg area, Midwest US (IN, IL, GA, TN, NY, PA, SC, NC, etc)
- Create weekly/monthly schedules for highway drivers.
- Analyze highway lanes to maximize profitability and plan trucks accordingly.
- Coordinate with dispatch team to manage driver hours and downtime.
- Act as the liaison between company drivers/brokers and customers.
- Communicate with drivers to ensure smooth delivery of freight in a timely manner.
- Ensure that the drivers have all the necessary paperwork in order before dispatching to client sites, including alternate routes or special instructions for delivery.
- Complete cross-border paperwork for ACE, ACI, PAPS, and PARS with assistance from dispatch team members.
- Assign trips and movements in Freight Logics, Revenova.
- Identify opportunities with customers, generate leads, and develop quotes to win lanes.
- Deal with escalated customer inquiries as required, escalate to Dispatch Supervisor as required.
- Monitor fleet telematics, Load Link, Border Connect and ensure rates are updated in the system in a timely manner or/as instructed.
- Oversee driver progress via Fleet Complete Telematics
- Work hand in hand with city dispatch to coordinate pick ups and deliveries for highway units.
- Ensure trailer list is up to date and accurate, utilize highway trailer pool.
- Working knowledge and adhering to all DOT Canada & USA rules and regulations
- Perform operational analysis and recommend modifications to increase effectiveness and efficiency.
- Manage and execute sales calls to develop a strong relationship with load brokers and fleet accounts.

**Salary**: $60,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Evening shift
- Monday to Friday

Application question(s):

- Knowledge of geographical areas such as Quebec, Winnipeg area, Midwest US (IN, IL, GA, TN, NY, PA, SC, NC, etc) is a must

**Experience**:

- cross border dispatching: 3 years (preferred)
- DAT/ Loadlink: 2 years (preferred)

Work Location: In person

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