Receptionist/front Desk Clerk

**Full Job Description**

**Receptionist / Front Desk Associate for Yorkdale Fine Cars.**

Are you highly motivated, organized and have exceptional customer service skills? Then you are the right person to join our team as a **Full - Time Receptionist** at Yorkdale Fine Cars

**The Company**:
Here at Yorkdale Fine Cars we are looking for motivated, organized and self-driven individuals to assist in growing our company within the everchanging automobile industry. Yorkdale Fine Cars is a family owned and successfully run Luxury Used Car Dealership. We have been in business for over 29 years, and are well-known within the Greater Toronto Area and are proud members of UCDA (Used Car Dealers Association) & OMVIC (Ontario Motor Vehicle Industry Council). We provide a unique culture and sense of community, with potential to move up in the company.

**Responsibilities**:

- Presents self as a professional, positive role model by demonstrating commitment to other employees, customers, and the dealership.
- Promptly answer and direct telephone calls in a friendly, professional manner.
- Promptly greets or acknowledges all customers in a professional manner and directs customers with unresolved concerns to the appropriate individual.
- Coordinates with other dealership employees to provide optimal customer service.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Deal with all related-inquiries from both the public and customers.
- Monitor visitor access and maintain security awareness (customer log).
- Verify customer contact information and update the database as needed.
- Keep the sales lounge and reception area tidy & organized.
- Supplies are well stocked.

**Requirements**:

- Dealership experience and/or Receptionist experience required (Minimum 1 Year)
- Enthusiastic, and Excellent customer service skills (written and verbal)
- Microsoft Office and Google Docs/Excel proficient
- Strong attention to detail
- Strong interpersonal skills
- Valid Ontario G Driver’s License.
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with mínimal supervision.

**APPLY FOR A REWARDING CAREER TODAY**

We thank all applicants for their response; however only those considered for an interview will be contacted.

**Job Type**: Full - Time

Full-time hours: 35-40 per week

Hourly Rate: $16.00 -$18.00 per hour

Flexible Language Requirement:

- French not required
- Second Language is an asset

Schedule:

- Day shift

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (preferred)

**Salary**: $16.00-$18.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location