Front Desk Agent

2 weeks ago


Concord, Canada Residence Inn by Marriott Vaughan Full time

Genesis Hospitality embraces a culture of ‘Roll-Up Your Sleeves’ work ethic, in which the Guest is the most important aspect of our daily work. When any department needs help, members of other departments and the administration are there to help. Following the Golden Rules, all employees leave no Guest question unanswered, finding the answer out if they do not know it themselves. The most prominent characteristic within the Genesis culture is our ability to have fun while we work every day.

Role Responsibilities:
As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously, and professionally at all times

Maintain a high level of service and hospitality

Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner

Post guest charges, collect payments, and follow all cash handling procedures as required by Genesis

Handle guest mail and messages with respect to privacy and professionalism

Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

Be a great communicator to various departments and management on guest comments and concerns

Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Have full knowledge of hotel safety and emergency procedures

**Job Type**: Part-time

**Job Types**: Part-time, Permanent

**Salary**: $16.50-$18.00 per hour

Hotel Experience Asset

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

**Experience**:

- Hotel: 1 year (preferred)

Work Location: In person


  • Front Desk Agent

    10 hours ago


    Concord, Canada Four Points by Sheraton Vaughan Full time

    **Job Overview** **Duties**: - Greet guests upon arrival with a warm and friendly attitude. - Manage check-in and check-out processes efficiently while ensuring guest satisfaction. - Handle phone calls with professionalism, providing information and assistance as needed. - Maintain knowledge of hotel services, local attractions, and events to assist guests...


  • Concord, Canada Monte Carlo Inn Vaughan Suites Full time

    The Duty Supervisor will supervise the operations and personnel of the Front Desk, and Guest Service Agents in order to ensure the smooth and efficient operation of the Front Office. The position also involves coordinating Front Office and Back Office activities in order to maintain the highest occupancy possible, as well as resolving any problems in a...


  • Concord, Canada Monte Carlo Inn Vaughan Suites Full time

    The Duty Supervisor will supervise the operations and personnel of the Front Desk, and Guest Service Agents in order to ensure the smooth and efficient operation of the Front Office. The position also involves coordinating Front Office and Back Office activities in order to maintain the highest occupancy possible, as well as resolving any problems in a...

  • Front Desk Agent

    1 week ago


    Concord, Canada Monte Carlo Inn Vaughan Suites Full time

    Job description Job description Performs all required front desk duties, including but is not limited to the following: - Follows communications scripts and efficiently and accurately deals with all guests to provide exceptional service and promote good will in a courteous, friendly and helpful manner. - Uses proper telephone etiquette, adhering to Front...

  • Front Desk Agent

    8 hours ago


    Concord, Canada Monte Carlo Inn Vaughan Suites Full time

    Job description Job description Performs all required front desk duties, including but is not limited to the following: - Follows communications scripts and efficiently and accurately deals with all guests to provide exceptional service and promote good will in a courteous, friendly and helpful manner. - Uses proper telephone etiquette, adhering to Front...

  • Front Desk Agent

    2 weeks ago


    Concord, Canada Residence Inn by Marriott Vaughan Full time

    Genesis Hospitality embraces a culture of ‘Roll-Up Your Sleeves’ work ethic, in which the Guest is the most important aspect of our daily work. When any department needs help, members of other departments and the administration are there to help. Following the Golden Rules, all employees leave no Guest question unanswered, finding the answer out if they...


  • Concord, Canada Renovo skin and body care clinic Full time

    **Job Summary** **Responsibilities** - Greet and assist clients as they arrive, ensuring a positive first impression. - Manage phone systems, handling incoming calls with excellent phone etiquette. - Perform data entry tasks accurately, maintaining up-to-date client records. - Utilize Zenoti systems for scheduling appointments and managing office...


  • Concord, Canada Monte Carlo Inn Vaughan Suites Full time

    1. Must be willing to work a flexible and reliable schedule in order to accomplish all major responsibilities and tasks. 2. Must be willing to accept assignments on as need basis, in order to promote teamwork. 3. Must have a commitment to follow all Local and Corporate Policies and Procedures as they relate to the position. 4. Must be self-motivating and...


  • Concord, Canada Monte Carlo Inn Vaughan Suites Full time

    1. Must be willing to work a flexible and reliable schedule in order to accomplish all major responsibilities and tasks. 2. Must be willing to accept assignments on as need basis, in order to promote teamwork. 3. Must have a commitment to follow all Local and Corporate Policies and Procedures as they relate to the position. 4. Must be self-motivating and...


  • Concord, Canada Gottardo Group of Companies Full time

    We are looking for a mature **Front Desk/Receptionist **to undertake receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. This is a 3-4 Month Contract Position, which could potentially lead to full-time, starting...