Education Counsellor, Adult Literacy

People, Words & Change is a non-profit Literacy and Basic Skills program funded by the Ontario Ministry of Labour, Immigration, Training and Skills Development. PWC trains and supports volunteer literacy tutors to provide free, one-on-one tutoring in English basic reading, writing, and numeracy skills to adults in Ottawa. Computer skills training is provided in small classes led by PWC’s Computer Skills Instructor.

People, Words & Change needs an energetic, dynamic individual to fill the job of Education Counsellor as per the job description.
- EDUCATION AND SKILLS REQUIRED_:

- Recognized teaching certification
- Literacy and/or English as a Second Language teaching experience working with adults
- Excellent written and oral communication skills in English
- Experience working with volunteers
- Ability to create and adapt teaching materials
- Excellent interpersonal skills
- Excellent computer skills - MS Word, PowerPoint, Excel, Canva; experience teaching online
- Ability to work independently and as part of a team
- Self-starter; flexible; adaptable; problem solver
- Use of a car
- TIME COMMITMENT_: 32 hours per week (occasional weekends or evenings)
- HOURLY WAGE_: $35.15 per hour
- APPLICATION DEADLINE:_ end-of-day, October 27, 2025

**Education Counsellor Job Description**

The Education Counsellor reports to the Executive Director. The roles and responsibilities of the Education Counsellor include:
Education Program
- Sharing responsibility with all staff for the development and implementation of the education program
- Sharing responsibility for intake and assessment of new learners
- Maintaining a program for monitoring and supporting tutor/learner matches
- Assessing skills and developing a learning plan for new learners
- Establishing tutor/learner matches
- Entering learner information in the Ministry database and maintaining active case status
- Supporting each match by monthly contacts and match visits when necessary and actively communicating with volunteer tutors
- Assessing learners’ progress
- Maintaining files, progress notes, exit reports for each learner
- Making appropriate referrals of learners to other literacy programs and/or employment or social service organizations when necessary
- Sharing responsibility for recruiting, screening and training of volunteer tutors
- Sharing responsibility for designing, organizing, and conducting periodic workshops for tutors
- Researching new materials for the Resource Library
- Encouraging regular submissions from learners for The Reader, PWC’s quarterly newsletter
- Creating The Reader by compiling learner-writings, inserting graphics, providing seasonal content
- Updating PWC’s website, managing Google Ad Grant
- Creating social media content
- Staying informed of the requirements of the Ministry of Labour, Immigration, Training and Skills Development
- Assisting in administrative duties that support ongoing operations

The Educational Counsellor’s roles and responsibilities may include:
**Networking**
- Attending training and professional development events
- Occasional participation in local literacy network meetings
- Maintaining links with other literacy programs in the region with regard to program development
- Investigating new outreach/communication opportunities and participation as needed
- Assisting the ED in outreach to potential sponsors and donors

**Other**
- Occasional attendance at PWC evening or weekend events not related to tutor training or workshops
- Occasional participation in Heartwood House fundraising events (once or twice a year)
- Occasional attendance at monthly members’ meetings of Heartwood House

**Job Types**: Full-time, Permanent

Pay: $35.15 per hour

Expected hours: 32 per week

**Benefits**:

- Mileage reimbursement
- On-site parking
- Paid time off

**Language**:

- English (preferred)

Work Location: In person