Claims Representative, National Accounts

3 days ago

Markham, Canada ClaimsPro LP Full time

Company:
ClaimsPro LP

Claims Representative, National Accounts

You will provide administrative support services in claims creation and demonstrate a superior level of customer service. This role is a hybrid position that requires the flexibility to be available between the hours of 8am to 8pm Monday through Friday, on a monthly rotating schedule. Other administrative and clerical support to various branch staff. Other duties as may be required.

Competencies required to succeed
- Professional demeanor and strong customer service skills
- Superior communication skills both written and verbal
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Ability to work well under pressure and maintain composure in a fast paced and changing environment
- Reliable and punctual
- Ability to work independently with minimum supervision
- Ability to use good judgment and hit the ground running

**Responsibilities**:
Claims Creation
- Claim setup as per account instructions
- Claim fully assigned within target timeframe with 95% accuracy
- Claim is triaged appropriately

Billings and cheque processing
- Files to be billed within specified time frame, as per account instructions
- Payments are to be issued accurately and as per account instructions

Providing Assistance to Various Stakeholders
- Covering Reception’s Breaks as required
- Handling tasks for dedicated teams
- Proper handling of correspondence for National Account employees and maintaining a catalogue of electronic devices
- Assisting with scanning project for closed files
- Completing data integrity updates
- Assisting with all other requests as directed from supervisor and National Accounts management team

Education, knowledge and experience required
- Post-secondary education in administration
- Minimum 3 years’ experience in an administrative support role, specifically in the insurance industry.
- Experience working within a dynamic team
- Previously demonstration ability to execute high attention to detail
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated initiative, behaviours and follow-up skills.
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Must have the aptitude and ability to learn as required
- Intermediate experience with Microsoft Word required. Knowledge of Excel an asset.

Environment/Work Conditions

  • Claims Representative, National Accounts

    7 days ago

    Markham, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Claims Representative, National Accounts Role Summary You will provide administrative support services in claims creation and demonstrate a superior level of customer service. This role requires the flexibility to be available between the hours of 8:30am to 5:30pm Monday through Friday, on a monthly rotating schedule. Other duties as...

  • Claims Service Representative

    1 day ago

    Markham, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Claims Service Representative In this role, you will provide administrative support services in claims creation and demonstrate a superior level of customer service. This role is a hybrid position that requires the flexibility to be available between the hours of 8am to 8pm, Monday through Friday, on a monthly rotating schedule. You...

  • Account Coordinator

    6 days ago

    Markham, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Account Coordinator - National Accounts Role Summary The National Account Coordinator is an important part of the team who will provide administrative support to the National Accounts while gaining experience on managing small accounts of their own. This role works hand in hand to support the Account Management team in their daily...

  • Manager Claims Subro

    7 days ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • National Catastrophe Claims Manager

    4 days ago

    Markham, Ontario, Canada Allstate Canada Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Intermediate National Property Claims Adjuster

    2 days ago

    Markham, Canada Aviva Canada Full time

    Intermediate National Property Claims Adjuster Join to apply for the Intermediate National Property Claims Adjuster role at Aviva Canada. Experience Aviva: Individually we are people, but together we are Aviva. These words represent our values – Care, Commitment, Community, and Confidence. You will be responsible for claim settlement via telephone,...

  • Account Manager, National Accounts, Hybrid

    7 days ago

    Markham, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Account Manager, National Accounts, Hybrid (Markham, ON) Why join ClaimsPro? We are proud of our people and it shows: - you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; - your career can grow into other lines of claims, branch management, across Canada into other branches, or new...

  • Avp, Property Claims

    2 weeks ago

    Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Our amazing Claims team has an exciting new opportunity! We are looking for our next Assistant Vice President, Property Claims to influence and operationalize the strategies and direction...

  • Property Claims Adjuster, Hybrid – National

    4 weeks ago

    Markham, Canada Aviva plc Full time

    A leading insurance company in York Region is seeking an Intermediate National Property Claims Adjuster for a hybrid role. The successful candidate will be responsible for claim settlement, focusing on customer service and efficient resolution of claims. Applicants should have at least 2 years of property claims experience, strong negotiation skills, and a...

  • Property Claims Adjuster, Hybrid – National

    2 days ago

    Markham, Canada Aviva plc Full time

    A leading insurance company in York Region is seeking an Intermediate National Property Claims Adjuster for a hybrid role. The successful candidate will be responsible for claim settlement, focusing on customer service and efficient resolution of claims. Applicants should have at least 2 years of property claims experience, strong negotiation skills, and a...