Property Management Assistant

**UPPER EDGE PROPERTY MANAGEMENT**

Do you thrive on organization, attention to detail, and supporting others to succeed?Are you competitive, coachable, and eager to grow?
If so, this role may be the perfect fit for you

***

The **Property Management Assistant (PMA)** plays a critical support role in the property management lifecycle. Working closely with the Property Manager and Team Lead, the PMA ensures smooth execution of processes from move-in to move-out, including vacancy management, leasing coordination, and property inspections.

This role requires someone who is not only detail-oriented and tech-savvy but also **confident meeting new people**, you’ll interact regularly with tenants, owners, and vendors during inspections and property visits. Strong communication and interpersonal skills are key to success.

Property management experience is a plus, but not required. We’re looking for an **A Player** with a positive attitude, willingness to learn, and drive to grow.

**ABOUT US**

Our vision is to improve the lives of 1 million property owners and renters.

We work across multiple real estate verticals and provide services, education, and outreach in the housing industry.

We are a progressive, tech-forward company that has been serving Winnipeg since 1997.

Our Core Values define who we are:
**We are Inspirational. We are Innovation. We are Integrity. We are Empathy. We are Education. We are Results-Oriented.**

**WHAT’S IN IT FOR YOU?**

If you’re ready to grow in a professional environment that rewards initiative, ownership, and learning, this is your opportunity to make a real difference.

At Upper Edge, we recognize potential and invest in those who bring the right mindset, not just experience.

**THE TYPE OF PERSON WHO WILL SUCCEED IN THIS ROLE**:

- **Detail Oriented** - You spot small issues before they become problems.
- **People-Focused** - You communicate effectively, build trust, and create great experiences during inspections and interactions.
- **Disciplined & Competitive** - You thrive under pressure and bring an athlete’s mindset (sports, music, debate, martial arts experience is a plus).
- **Confident & Coachable** - You take feedback constructively and continuously improve.
- **Motivated with a Sense of Urgency** - You take initiative and move fast to get results.

**OBJECTIVES**
- Respond to all communication from residents and vendors.
- Conduct property inspections and interact with residents and investors in person.
- Ensure online property advertising is accurate and current.
- Maintain and update the vacancy list, follow up with showing agents, collect feedback, and share insights with the team.
- Draft Tenancy Agreements and Key Exchange packages.
- Process move-in ready inspection reports and maintain Unit Condition Status reports.
- Analyze and process move-in and move-out documentation.
- Assist in rent collection processes and follow up on warning notices.
- Support renewal tracking and documentation.

**COMPETENCIES**
- Strong communication and people skills.
- Ability to spot errors in contracts and forms.
- Basic knowledge of maintenance (suite turnovers, investor communication).
- Strong analytical and problem-solving abilities.
- Knowledge of Google Suite (Docs, Sheets, Drive, etc.).
- Excellent time management and prioritization skills.
- Comfortable learning and using new technology (AI tools, CRMs, etc.).

**EXPERIENCE**
- Property management experience is an asset but **not required**.
- 1-2 years of customer service, inspections, or administrative support preferred.
- Experience coordinating maintenance or logistics is a plus.
- Typing speed: Minimum 50 words per minute.
- Competitive or high-performance backgrounds (sports, music, martial arts, debate, etc.) are valued.

**PHYSICAL REQUIREMENTS**
- Ability to conduct on-site property inspections and meet clients in person.
- Prolonged periods sitting at a desk and working on a computer.
- Our office is conveniently located at Waverley & McGillivray in South Winnipeg.

**COMMITMENT TO DIVERSITY**

**NEXT STEPS**

In this form, you’ll be asked to submit your:

- **Resume**:

- **Cover Letter** - briefly outlining:

- Your relevant qualifications or experience.
- Why you feel you’re a strong fit for this role and for Upper Edge.
- Your availability and expected remuneration.
- **Application Video (2-3 minutes)** - this is your chance to stand out

In your video, please:
**Show your debating and communication skills.**

**Demonstrate your people skills** — how you connect with others, stay composed, and build trust.

**Tell us why you’re a great fit for Upper Edge**, and share **what you would do in your first 14 days** to create impact.

**Important**: Applications without the form, cover letter, and video submission will not be reviewed.

We thank all applicants in advance for their interest in joining **Upper Edge Property Management**.

By applying, you confirm that you are eligible to work in Canada.

**J