Animal Care Attendant

If you are up for the challenge and would like to be considered for this position, we would like to hear from you.

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)

**The BC SPCA is looking to fill the following job opportunity**:
**POSITION**: Animal Care Attendant -ACA

**JOB STATUS**: Permanent; Full-Time

**SHIFT**: 40 hour per week, from Tuesday to Saturday

**LOCATION**: North Cariboo Community Animal Centre

**CLASSIFICATION**: CUPE Local 1048

**WAGE**: $17.50 per hour

**CLOSING DATE**: Open until Filled

**About the position**:
This position is responsible for the care, health and welfare of the animals cared for by the Branch. Duties of this position are carried out in accordance with the BCSPCA policies and procedures with the goal of ensuring shelter animals enjoy the Five Freedoms. This position assists the Branch Manager with the day-to-day operations of the branch and is a customer-service oriented role.

**Key responsibilities**:

- To maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis and in a collaborative manner.
- To ensure kennels, runs and cat cages are kept in a manner that is kept best suited for the animal’s health and welfare as per Shelter Sense protocols.
- To monitor the health and welfare of the animals through the maintenance of up-to-date kennel cards, recording information on whiteboard and daily logs, and completing daily welfare sheets.
- To maintain animals on a proper diet ensuring daily feeding, watering, exercise and enrichment.
- To perform general bathing and grooming of animals.
- To ensure animals’ health and well-being are maintained in accordance with the BC SPCA policies and procedures with respect to animal health. This includes the administration of approved medications as specified by the Vet Technician or other authorized shelter staff and ensuring related supplies are re-stocked and ordered as needed.
- To immediately report any health or welfare concerns to the Manager or designate.
- To assist or perform (if certified) euthanasia activities and ensure that any euthanasia is conducted in a humane manner and that all such activities are handled in a respectful, compassionate and stress-free manner.
- To act as an ambassador of the BC SPCA at all times and ensure customer and community relations are consistently professional and positive.
- To support and implement BCSPCA provincial initiatives and adhere to all operational policies and procedures.
- To assist in local and provincial fund-raising initiatives.
- To work in compliance with the Occupational Health and Safety Act and its regulations.
- To review inventory of all shelter supplies including but not limited to: food, blankets, towels, personal protective equipment, cages, crates, etc. to ensure that supplies are ordered as needed and prior to running out.
- To ensure the security of the building when entering and exiting by ensuring all doors and gates are locked when required.
- To operate the Branch vehicle(s) as needed including transporting animals to and from the veterinarian clinic(s) and ensure proper cleanliness and maintenance of the vehicle.
- To work together and collaboratively with other staff and volunteers to benefit and enhance the health and welfare of shelter animals and create a harmonious team environment.
- Regularly participates in meetings with other members of staff to share ideas and suggestions designed to improve the enjoyment of working for the BCSPCA and to increase its productivity.
- To perform other duties as required.

**Additional Key Responsibilities**:
Customer Service is conducted in a manner that ensures that customers feel welcome, their questions answered and generally as the preferred organization from whom to adopt animals. Specifically, this will include:

- Answering telephones in a courteous manner providing information satisfactory to the needs of the caller.
- Answering counter inquiries in a courteous manner providing information satisfactory to the needs of the caller.
- Ensuring all procedures for receiving, licensing or adopting all animals are conducted according to procedure and meeting the needs of customers.

**Knowledge and skill requirements**:

- Must be 18 years of age or older
- High School Diploma or equivalent
- Valid Class 5 BC driver’s license
- A sound knowledge of animals, their breeds, characteristics and more common diseases
- Previous kennel or animal care experience will be considered an asset.
- Demonstrable interest in all aspects of animal welfare.
- Must be able to work with other staff, volunteers, and the public in a positive, practical manner and be able to work with minimum supervision.
- Ability to prioritize demands on time.
- Must possess excellent verbal, written and organizational skills.
- Position is physically demanding and includes heavy lifting, pushing and pulling which requires an individual with the ability to maintain a leve