Systems Administrator/operations Support Specialist

**Company Description**

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Arthur Grand Technologies is currently seeking a highly motivated and skilled **Systems Administrator/Operations Support Specialist - Senior** for one of our clients

**Position**: Systems Administrator/Operations Support Specialist - Senior**

**Location**:Toronto,Ontario (Onsite)**

**Duration: Short Term Contract**

**Must Haves**:

- +10 years in a Systems Administrator role.
- Virtualization including VMWare administration/upgrade/storage management.
- Windows servers administration including administration of AD/Exchange and all related services, File servers, patch management and GPO, DNS, DHCP servers.
- Knowledge of Backup systems, Administration of Commvault for on premise and online backups
- Knowledge of MS 365 technology, administration of users, AD connect, admin portal, Azure management, Role administration, Exchange Online, SharePoint Online, MS Teams, One Drive management, Cloud storage/licensing management, Intune administration, Compliance and security administration, Data classification and Data Loss prevention.
- Knowledge of group leadership and project management techniques to lead teams of internal staff and/or external consultants; develop project plans and schedules, terms of reference, and resources required.

**Technical Knowledge and IT Management Skills (60%)**
- You have technical knowledge and practical experience with infrastructure, technical architectures, standards, security requirements, information & privacy protection standards, networks, operational environments and other I&IT technologies and industry trends to support project deliverables.
- You can lead client engagement sessions to gather, document and validate client requirements (business and functional) as part of the solution management for clients.
- You can exercise service risk management by providing recommendations based on an evaluation of risk and an understanding of business implications of risks.
- You can manage all aspects of Servers/ Storages, mainly DELL servers and SAN storages, ideally have the related certificates
- You have knowledge of Windows server administrations and Patch management including AD Server and related services, Exchange Server, File Server and permission management and other Windows server management
- You have knowledge of VMWare administration and updates, ideally have the related certificates and are familiar with VXRAIL and vSphere management.
- You have the ability to manage MS 365, MS Cloud, and Azure environment
- You have extensive knowledge of backup system for on premise and Cloud environments specially with Commvault.
- You have Cyber Security, network administration and firewall management skills.

**Research, Analytical and Problem-Solving Skills - (20%)**
- Demonstrate research, analytical and reasoning skills, attention to detail and sound judgment to identify and coordinate/manage and provide insight into problems and incidents.
- Identify optimal I&IT approaches and solutions to meet client needs and program requirements, and provide technical requirements for planning documents and submissions.
- Identify I&IT technical, operational or other issues, conduct analyses, and determine most appropriate course of action to resolve them.
- Demonstrate experience identifying, monitoring and managing risks and issues through to resolution or mitigation.

**Project Management Skills (15%)**
- Knowledge of project planning methodologies and project management skills to lead/conduct projects and major assignments to support the Ontario Science Centre’s new strategic plan.
- Team leadership skills to coordinate development of technical project plans, control project processes and provide technical guidance, set priorities, and assign activities to project teams.
- Knowledge of risk assessment methods and techniques to evaluate options, select and support best solutions.
- Ability to identify the most appropriate resources for projects and ongoing work.

**Interpersonal, Communication and Leadership Skills: (5%)**
- Interpersonal and relationship management skills to develop and maintain effective working relationships and liaise with clients, management and collaborate with other technical teams to achieve goals.
- Written and oral communication skills to develop and present technical/business documentation, project reports, status reports, business cases, recommendations and presentations to Director and client management.
- Ability to lead technical discussions and facilitate technical conversations with non-technical audience and business users.
- Demonstrate written and verbal communication skills to resolve problems, and to design and deliver presentations, proposals and business c