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Office Assistant

2 weeks ago

Ottawa, Canada Pinnacle Home Services Full time

**If you are looking to make an impact in the world we live in and help others while doing so, you’ve come to the right place Our highly collaborative teams foster a culture of openness and innovation, making this position a place where you can grow. With over 200 Employees, 7 Offices, and 50,000 customers in only 5 years we have become Canada's largest green energy provider.**

**As an Office Assistant you will have the**:

- Ability to work with a sense of urgency and under tight deadlines
- Proven ability to manage multiple tasks while prioritizing company objectives
- Experience supporting day-to-day operations by performing administrative tasks and working in a customer service setting
- Exceptional verbal, written and interpersonal communication skills
- Strong ability to problem, think on your feet and propose innovative solutions
- Experience working with Equifax and/or Geowarehouse is considered a strong asset

**As an Office Assistant, you will**:

- Take in any new sales orders submitted by the sales team
- Review all paperwork with an extreme eye for detail to ensure it passes all requirement for funding
- Review credit reports and geowarehouse land title reports to ensure the customer qualifies for the programs we offer
- Communicate with sales agents and technicians to obtain and review paperwork for any errors.
- Ensure the verification calls (pre-tpvs) are completed in a timely manner and follow the script accordingly
- Maintain a list of the water heaters that have been removed/replaced with new water heaters to ensure the timely return to avoid double billing
- Follow up with technicians for updates on installations and pre-inspections
- Check for any files that have an “action required” type of job status & handle accordingly
- Ensure all paperwork, documentation and phone calls required are uploaded to each file
- Obtain HVAC technician availability for the following day and weekends
- Assign next day installations/pre-inspections & order equipment accordingly
- Take any inbound calls from customers, technicians or sales agents
- Ensure the schedule for the current day is updated prior to closing at night
- Keep track of any installations that need to be moved and inform dept manager accordingly

**In order to be considered, you must**:

- Demonstrate strong organizational skills and the ability to manage multiple tasks concurrently in a fast-paced environment.
- Be comfortable working with technology; specifically, Microsoft Suits and Google Drive
- Always uphold a positive and professional attitude

**If you are a highly motivated, enthusiastic, and proactive team player seeking an entry level position in an innovative workplace, we would like to hear from you**

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: One location