Operations Coordinator

4 days ago

Delta, Canada Quality Move Management Full time

**About us**

QMM has successfully moved people to all corners of the globe for over 25 years Our reputation sets us apart from other moving companies because of our constant commitment to quality, paying close attention to each moving detail. QMM was named Allied Canada’s Agent of the Year in 2021. We have locations in Vancouver, Calgary, Toronto, and Edmonton. QMM is a growing organization, and our team includes diverse professionals committed to providing an outstanding moving experience to our corporate and private clients. We believe in corporate social responsibility and partner with many organizations within our community.

Are you a self-starter and team player? We’re looking to hire an Operations Coordinator to provide daily support to our Operations team, including our Owner Operators and Contractors.

**What You Will Be Doing**
- Support Operations Managers with trip planning, driver assignments and communication internally/externally
- Complete daily check ins with assigned drivers, action any immediate requirements for drivers as needed
- Assist with communication with coordinators, review info sheet/authorized services for each move
- Support with scheduling warehouse appointments at QMM and other agents
- Assist with labour sourcing, deck trucks, scheduling customs clearance, and local operations scheduling & data
- Maintain driver files and collect required safety documents (TVC forms, abstracts, safety forms, license renewals etc.)
- Collect, audit and log driver paperwork
- Follow up on requests for missing drivers logs and submit to Allied Safety.
- Obtain shuttle authorizations and submit required photos/receipts to van line
- Gather and file drivers logs, complete quarterly IFTA documentation
- Obtain tractor and trailer inspections bi-annually and maintain records
- Review driver settlements and action when delayed with finance team
- Sequence and update driver dates in Allied system
- Troubleshoot, train and support drivers with Moovscout (Electronic Inventory) & ELD (Electronic Logging Device).
- Collect and review customs documents for all cross border shipments in advance of driver crossing Complete driver e-manifests for cross border shipments in advance of driver crossing
- Support Operations Managers with local paperwork requirements and safety initiatives and vacation coverage

**What You Will Bring Along**
- High School Diploma
- Post-Secondary education in Logistics or Operations is preferred
- Knowledge of customs requirements logistics and warehousing
- Proficiently Spoken and Written English
- Must have a high understanding of MS Office and related programs
- Strong communication and customer service skills
- Self-starter and a team player
- Organized, multi-tasker and problem solver

**What Can We Offer You for All Your Hard Work?**
- Group Benefits including extended health and dental - after the probationary period
- Paid time off - Vacation and Sick Days
- Discounted Storage & Packing Materials
- Flexible Work Policy
- COVID Protocols
- Tuition Reimbursement

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

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