Custodian (Relief) St Thomas Homeless Shelter

This is a relief position, with no guaranteed hours, to provide coverage when regular part-time custodian staff are unable to be present for their shift.

Approximately 5 hours/shift (the majority of hours between 9 am and 2 pm).

Flexibility required to work public holidays.

Reporting to a Program Manager, the role of the Custodian is to provide a clean, tidy, and safe environment (inside and outside), ensuring that service delivery has the highest quality outcomes for all those using The INN.

**Agency and Position Overview**:

- An emergency shelter open 24 hours/day, 7 days/week, 365 days/year._

**Conditions of Employment**:
Legally entitled/allowed to work in Canada.

Proof of being fully vaccinated for COVID-19 is mandatory.

Clean and completed Police Vulnerable Sector Check at Employee’s own expense. Original document.

Certification in CPR and First Aid at Employee’s own expense.

Custodians must expect to be in potentially threatening situations while performing their duties at The INN. It is an emotionally challenging and physically demanding job and Custodians need to be capable at all times to:

- alternate sit/stand or walk/run at will
- climb up and down stairs
- crouch/kneel/stoop
- lift/carry
- push/pull
- reach at/below shoulder level
- reach overhead
- run from an incident.

**KEY RESPONSIBILITIES**:
**Service**:
1. Treat the property of The INN and City of St. Thomas with due care.

2. Model and actively promote a positive environment at the shelter, where every individual is treated with courtesy, respect, and compassion.

3. Represent the organization in a positive, professional, and engaging manner.

4. Demonstrate the ability to maintain confidentiality.

6. Demonstrate the ability to organize work.

7. Demonstrate the ability to work independently with mínimal supervision and participate as an active and responsible team member in a cooperative team environment.

8. Responsible for any combination of cleaning duties to maintain defined work areas inside and outside the shelter building.

9. Completely clean and disinfect all touch points daily.

10. Ensure the daily upkeep of the facility i.e., empty all garbage receptacles, put garbage in dumpster and put out recycling on designated garbage day and return recycling when emptied, vacuum all carpeted areas, sweep all tiled areas, wash floors and baseboards in tiled areas, clean all glass areas; windows and ledges etc. using a ladder where and when needed, dust all offices and furnishings.

11. Ensure that guest belongings are stored, retrieved, and catalogued in accordance with procedures.

12. Ensure all duties assigned to shifts are completed in accordance with the position task list.

14. Ensure that the bed bug checks are completed in conjunction with the shelter staff and complete bagging and tagging procedures where required.

15. Ensure kitchen cleanliness at all times, clean and polish sinks, toilets and counter tops, mirrors, and fixtures; clean washrooms (toilets, sinks, floors), restock washrooms and hand sanitizers, and distribute received material as required.

16. Wipe down all tables, chairs, and door handles, and checks, cleans, moves, arranges, and dusts furniture as required.

17. Identify and report to leadership any repairs that may require an external service provider.

18. Check doors and windows to ensure building security at beginning and end of shift.

19. Alert leadership if regularly used items, i.e., mops, brooms, lights, supplies etc., are in short supply or out of supply and replenishing/purchasing is required.

20. Perform minor repairs such as electrical (change light bulbs) and plumbing (unblocking toilets, troubleshooting flushing issues), report safety concerns and major repair issues to leadership.

21. Spot wash accessible walls, spot cleaning as required.

22. Ensure the building is ready for internal and community partner groups as scheduled.

23. Maintain the security of The INN’s property at all times. This will include locking doors, and checking that all main floor furnishings (tables and chairs) are kept in appropriate places.

24. Ensure the general upkeep of external property, keeping sidewalks and entrances clear of snow and ice, including salting, clean up of patio area including litter pick up and pick up of sharps and para as required, emptying of sharps container and cigarette receptacles.

25. Monitor all areas including outside alleyway for waste and hazardous materials and appropriately pick up, dispose of and clean area.

26. Assist with shelter laundry as required, particularly as it relates to custodial items.

**Health and Safety**:
27. Contribute to the safety of staff, guests, visitors, and donors (e.g., clear fire exits, clean spillage; no obstacles inside and outside the building, keep sidewalks and entrances clear of snow and ice, including salting, litter pick up etc.).

28. Monitor and refill mixed cleaner bottles with appropriate solution (e.g. ensure that if