Customer Service Representative/office Clerk
7 days ago
SM Polymers Inc. continues to grow
We are a plastic resin distributor located Fergus Ontario with sales across North America.
This is a full time Jr positions, with future room for advancement.
**Principle Duties and Responsibilities**
- Help process customer orders.
- Update customers regarding their order status.
- Prepare Fed Ex shipping documents
- Update and manage company databases.
- Respond in a timely manner to customer inquiries.
- Liaise with third party service providers
- Shipment Tracking & Reporting
- General office duties, including filing and ordering supplies
- Assisting with purchasing, including following up on orders and receiving inventory
- Attention to detail and multitasking are essential requirements
Industry experience, a working knowledge of Quickbooks & MS Office would be an asset. Customer Service and Logistics experience would be a bonus.
Salary $20/hr to start. After a 3-month probationary period there will be a further increase and enrolment in our benefits plan.
**Job Types**: Full-time, Permanent
Pay: From $20.00 per hour
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Fergus, ON N1M 1P3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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