Branch Manager

7 days ago

Calgary, Canada Collective Waste Solutions Full time

**Job Overview**
We are seeking a dynamic and strategic full-time, on-site **Branch Manager** to lead our branch operations located in Calgary, AB. The Branch Manager, reporting to the VP of Operations is accountable for the leadership, performance, and strategic direction of a local branch. This role ensures operational excellence, customer satisfaction, and team development, with safety and regulatory compliance as top priorities.

**KEY RESPONSIBILITIES**

**Safety Leadership**
- Champion a proactive safety culture across all branch operations.
- Ensure full compliance with health, safety, and environmental regulations.
- Conduct regular safety audits, training sessions, and emergency preparedness drills.
- Lead incident investigations and drive timely corrective actions.

**Operational Oversight**
- Direct daily branch operations to meet performance targets and service standards.
- Optimize resource allocation and operational workflows.
- Monitor KPIs and implement continuous improvement initiatives

**Team Management**
- Recruit, train, and mentor staff to build a high-performing, safety-conscious team.
- Foster a positive and inclusive work environment.
- Conduct performance reviews and support employee development.

**Customer & Stakeholder Engagement**
- Build and maintain strong relationships with clients, vendors, and community partners.
- Resolve customer issues promptly and professionally.
- Represent the branch in regional meetings and strategic initiatives.

**Financial Accountability**
- Manage budgets, forecasts, and financial reporting.
- Identify opportunities for cost savings and revenue growth.

**QUALIFICATIONS**

**Education**
- High School or GED equivalent; post-secondary education.
- Courses in business management, leadership, and environmental waste regulation are assets.
- Certifications:

- First Aid
- Leadership for Safety Excellence

**Experience**
- Minimum 5 years in a field operations management role with direct supervisory experience.
- Intermediate computer literacy (Microsoft Office, databases, spreadsheets).
- Proven experience in coaching, training, and performance improvement.
- Broad knowledge of waste/environmental services and AER regulations.

**Knowledge/Skills**
- Strong planning and organizational skills in fast-paced environments.
- Strategic and proactive problem-solving abilities.
- Collaborative decision-making and effective communication.
- Time management and multitasking proficiency.
- Familiarity with business accounting and reporting, including profit and loss analysis.
- Understanding of HR processes, DOT, OSHA, and Waste Management regulations.
- Strong leadership, coaching, and motivational skills.

**Job Types**: Full-time, Permanent

Pay: From $100,000.00 per year

**Benefits**:

- Company car
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

**Education**:

- Secondary School (required)

**Experience**:

- Field Operations: 5 years (required)

**Language**:

- English (required)

Work Location: In person

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