Social Media Marketing and Registrations Coordinator

3 days ago

Calgary, Canada Calgary Girls Choir Full time

**Position Summary**:
This role also requires excellent interpersonal and communication skills, as the coordinator will serve as a key liaison between the organization and its members, providing guidance on registration processes, deadlines, and general inquiries.

**Key Responsibilities:Marketing & Communications**
- Develop and implement strategic, data-informed social media marketing campaigns tailored to different audiences (members, prospective families, and the broader community) to increase visibility, engagement, and enrollment.
- Design and distribute promotional materials (digital and print) for concerts, auditions, and events
- Contribute to the development and launch of a new external website.
- Coordinate press releases, advertising, and media outreach
- Maintain brand consistency across all communication channels
- Monitor analytics and adapt content strategies to improve outreach effectiveness and engagement across platforms

**Registrations & Enrollment**
- Administer the full registration process for new and returning choir members, including data entry and communication
- Serve as the primary point of contact for registration inquiries and provide responsive, friendly support to families navigating forms, deadlines, and payments
- Proactively follow up with families regarding missed deadlines, incomplete forms, unpaid invoices, or volunteer requirements, while maintaining a helpful and courteous tone
- Provide basic support and troubleshooting for families using the choir’s CRM and registration systems
- Maintain accurate records in the choir’s registration and CRM systems
- Assist with planning and execution of open houses, auditions, and community outreach events

**Events & Administrative Support**
- Support event planning and on-site logistics for concerts, camps, tours and community engagements as needed
- Attend rehearsals, performances, camps and events as needed to gather social media content
- Provide administrative support including scheduling, record keeping, and reporting
- Represent the organization professionally and warmly at events, ensuring members and families feel welcomed and supported

**Qualifications**:

- Bachelor’s degree in Marketing, Communications, Arts Administration, or a related field preferred
- Minimum 2 years of experience in social media marketing, communications, or customer service; experience in the arts or nonprofit sector a plus
- Demonstrated ability to create, schedule, and analyze social media content and campaigns across platforms (e.g., Instagram, Facebook, TikTok)
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Willingness to work evenings and weekends as needed for events and programming over our core programming season (September - May)
- Ability to work independently and collaboratively in a fast-paced, mission-driven environment

**Preferred Skills**:

- Familiarity with registration or CRM platforms (e.g., Choir Genius, Chorus Connection, Salesforce)
- Basic photography/videography and editing skills for use in digital content
- Passion for music, arts education, and community engagement

**Job Type**: Part-time

Pay: $25.00-$28.00 per hour

Work Location: In person

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