13052- Program Facilitator

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

**Division**:Career and Youth Services

**Program: YEC-TFJ**

**Employment Type**: Permanent Full-Time (35 hours per week)

**Job Summary**:
The Facilitator is responsible for preparing, developing, and reviewing individuals’ skills and competencies in navigating the job market and helping them achieve sustainable employment. This role is also responsible in developing and facilitating programs, workshops, and connections that fosters growth for individuals.

**Reports To**:Program Manager

**Key Duties and Responsibilities**:

- Conducts information sessions to potential participants
- Conducts intake assessments for potential participants and assesses their eligibility for the program
- Facilitates and develops dynamic and engaging workshops on job search and life skill topics
- Assists participants in developing individualized and self-directed action and career portfolios
- Follows up with participants on a regular basis and record progress notes in a timely and professional manner
- Customizes participants’ resumes to fit identified opportunities and conduct mock interviews to prepare participants for job interviews
- Provides job search support and employment connections/opportunities to program participants
- Coordinates and participates in program events to connect clients with employers/mentors in Information and Communication Technology and Marketing & Sales sectors
- Makes cold calls and have face-to-face meetings with potential employers in Information and Communication Technology and Marketing and Sales sectors to develop specific job opportunities that match program participants’ skills, training, work experience, interests, and career goals
- Maintains productive ongoing relationships with existing employer connections and actively reach out to establish relationships with new employers
- Communicates with service providers and employers for marketing and client referrals
- Collects data and prepares reports on both regular and ad-hoc basis
- Supports clients to achieve sustainable employment
- Ensures that all services provided are consistent and aligns with agency standards
- Performs other related duties and responsibilities as required

**Education, Training and Experience**:

- Bachelor’s degree in Social Science, Education, or related discipline; equivalent combination of experience and education may be considered
- Minimum 3 years of facilitation and/or job developer experience
- Experience in developing and delivering job search skills workshops and related activities for Information & Communication Technology and Marketing & Sales job seekers
- Experience working with young job seekers with multi-cultural and diverse background
- Personality Dimension Level 1 Facilitator Certificate
- CCDP certification an asset
- Knowledge of community resources and services in the Greater Vancouver area

**Job Skills and Abilities**:

- Excellent verbal and written communication skills
- Excellent interpersonal skills and passionate about helping people
- Excellent time management and administrative skills
- Ability to handle multiple tasks and competing deadlines in a fast-paced environment
- Ability to be flexible, takes initiative and be result oriented
- Excellent attention to detail
- Ability to work independently and as a part of a team

**Additional Information**:

- Criminal Record Check Required
- Ability to work evenings and weekends as required

**About S.U.C.C.E.S.S.**:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

**At S.U.C.C.E.S.S., we take care of our communities and our people**

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

- paid time off ‘monthly wellness days’ (up to 12 days per year)
- additional agency holidays (3 additional statutory holidays)
- 3 weeks annual v