Operations Assistant

**Operations Assistant**

**Pear Tree Education, V6K 2G3**

*About Pear Tree Education
Established in 2011, Pear Tree Education is leading the way in the Lower Mainland with its uniquely progressive and holistic approach to K-12 education.
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As of 2016, Pear Tree offers a diverse range of educational services within its umbrella brands:

- **Pear Tree Elementary (peartree.school)**:Private Elementary School (K-7)
- **Pear Tree Education (pear-tree.ca)**: Enrichment classes, SSAT / Mini School prep, education camps

Our goal is to continue growing to become the leader in progressive education all the way from preschool to college level

**Start Date**

September 2020

**Summary**

We’re looking for an Operations Assistant to help all facets of our business grow while still maintaining exceptional standards of communication, service, and organisation.

If you’re ready to embrace a position that offers the incredible learning, insight, and experience that comes from working in a rapidly growing SME, this is the role for you.

**A Day in the Life**:
Since Pear Tree has so many services, we’re busy all year round What’s more, our needs vary depending on the time of year (e.g. start of school, admissions sessions, camp bookings, etc.). Nevertheless, here is an example of a day in the life of an Operations Assistant:

- Connect face-to-face with staff, parents and students at the beginning of the day
- Update school admin system with student lates and absences
- Answer phone calls from customers or suppliers
- Making any necessary bookings for off-site facilities or transportation
- Scan and transfer family documentation to Google Drive
- Meet with teachers to plan scheduling updates
- Update school calendar on website
- Research cost-effective suppliers for teachers’ supplies
- Check online booking system for student uniform orders
- Create an Instagram graphic for Pear Tree using Adobe Spark
- Additional duties as requested

As you learn on the job, you’ll funnel that knowledge back into the organization, by looking for ways to improve processes, make our work more efficiently, and save time so that our owners can focus on growing the business further.

Our customers and community stakeholders will also appreciate your phenomenal communication and interpersonal skills as you interact with them on a regular basis, ensuring their needs are met with the highest standard of customer service. You’re someone who understands that the positive experiences of our clients are key to our continued success and growth.

Think you’ve got what it takes?

**What you’ll need**:

- Bachelor’s degree or higher
- Excellent organizational skills
- Professional level fluency in English (written and verbal)
- Proficiency with Google Apps (mail management, spreadsheet manipulation and developing and editing written content in a professional capacity)
- Ability to complete tasks efficiently and to a very high standard
- An eye for detail
- Growth mindset

**Awesome Extras**
- Experience with Marketing & Social Media

What You’ll Love About Us
**Our Company Culture**:
As our Operations Assistant, you’ll be joining a unique and diverse team of educated individuals. Everyone who works at Pear Tree is passionate about our mission, and has a positive impact on the success of the organization.

And we embrace that same philosophy for our employees as well. Everyone on our team celebrates learning, entrepreneurialism, and personal growth, knowing that the success of Pear Tree’s employees and the company are inextricably intertwined.

To develop a close-knit team, we organize regular company events, including dinner parties, escape rooms, games nights, hiking trips, and fitness classes

Working for Pear Tree also means that you’re working for an ethical business As with any business -whether for
- or not-for-profit, we need to generate as much revenue as possible. Nevertheless, we do so in ways that provide genuine benefits to our customers and our community. Our staff are the heart of our organization, and are treated as we ourselves would want to be treated.

**Working Time**:
You will be directly answerable to the Pear Tree directors, Alexis Birner and Paul Romani.

**Salary & Benefits**:
Although this is an entry-level position, we offer a competitive total compensation package, with a starting salary of $50,000/year plus benefits.

Pear Tree offers a comprehensive benefits program, which includes dental, extended health, life insurance, long term disability, and accidental death & dismemberment.

Additional benefits include:

- Company Events
- Free Food (with our in-house hot lunch program)
- On-site Parking
- Paid Time Off (see below)
- Tuition Reimbursement

**Vacation**:
We offer excellent paid vacation time, follows:

- Winter break (~3 weeks)
- Time before the start of summer camps (~1 week)
- 5 x vacation days, which can be taken consecutively
- 3 x paid personal days

**Professional Development &