Order Management Coordinator

5 days ago

Brampton, Canada Victaulic Full time

**Job Title**: Order Management Coordinator **(18-month Contract)**
**Location**: Brampton, ON** (Hybrid)**

**Job Summary**

We're seeking an Excel expert to join our team and take ownership of our customer pricing agreements. You'll be the go-to person for maintaining accurate records, resolving disputes, and ensuring our pricing data stays current across all systems. If you love working with data and thrive in a fast-paced environment, this could be a great fit.

**Key Responsibilities**

**Pricing Agreement Management**:

- Work closely with Sales and Customer Care teams on pricing agreements
- Process, analyze, and track all pricing approvals
- Maintain and update our pricing agreement database
- Enter pricing agreements into ERP system (BPCS)
- Follow up on agreements and ensure timely renewals

**Reporting & Analysis**:

- Create sales analysis reports and data visualizations for the Sales Department
- Generate daily and monthly reports using QlikView
- Prepare bi-monthly purchase agreement expiry reports
- Conduct ad hoc analysis as needed

**Customer Support**:

- Resolve pricing disputes with internal and external customers
- Support Customer Care team with pricing-related inquiries
- Maintain strong customer relationships through excellent service

**System Management**:

- Keep ERP system up-to-date for every customer
- Ensure all pricing agreements are properly processed, reviewed, and documented
- Handle administrative tasks and order entry as required

**Required Skills & Experience**

**Technical Skills**:

- Advanced Microsoft Excel proficiency (this is essential)
- Experience with ERP systems (BPCS experience preferred)
- QlikView knowledge
- Salesforce familiarity
- Strong analytical and technical capabilities

**Experience**:

- 2-5 years in administration or order entry (manufacturing environment preferred)
- Post-secondary education in Business or equivalent experience
- Proven track record working with large datasets

**Soft Skills**:

- Excellent customer service and relationship-building abilities
- Strong multitasking skills in fast-paced environments
- Outstanding organizational skills with keen attention to detail
- Effective communication and problem-solving skills

**Contract Details**: This is an 18-month contract position with the possibility of extension based on performance and business needs.

**Salary**: $60k+

Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. Join us in creating an inclusive workplace that values the unique contributions of individuals from all backgrounds.

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