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Sales Operations
3 weeks ago
**The Opportunity**: The Manager, Sales Operations & Category Development is an exciting opportunity to help the Foodservice function advance our credo to ‘build a growth culture, rooted in fundamentals and discipline, with superior customer partnerships’. Reporting to the SVP Foodservice & International Business Development, this role is a critical partner to the cross functional leads for Sales, Marketing, Finance, Supply Chain, and beyond. The primary focus is to help enable these teams to deliver on our total growth aspirations. This will require problem solving across a variety of unique category challenges with input from multiple cross-functional teams and key stakeholders.
The position requires a highly motivated individual to work with a fast-paced team with aspirations for continued growth and improvement. They will be expected to provide high quality, value-added analysis, insight, and leadership across various functions and levels within our team. They should have an ability to develop sound recommendations rooted in facts and data. This individual needs to be ambitious, humble, and highly collaborative as they will help lead numerous Foodservice Leadership Team rhythms. They should have a solid sales foundation as they will be looked to for critical thinking and problem solving associated with critical growth initiatives
**Snapshot of a Day-in-the-Life**:
- Ownership of key commercial Foodservice Leadership Team rhythms, including weekly and monthly planning and business review meetings.
- Play lead role in Sales (or Sales Operations) related initiatives and strategic project work, either time-sensitive or long-term. Including:
- Walker Road ramp up (spearheading prioritization of projects within new facility; managing onboarding / transitions for that facility; working cross functionally to ensure common understanding of the situation / plans / status and help identify actions to be successful).
- Fully Cooked bacon (Spencer) ramp up / capacity planning.
- Viau integration into Foodservice sales team.
- Partner with Sales and Marketing leaders to build and execute longer term strategies to maximize volume and profit where capacity and supply are constrained.
- Provide leadership in all aspects of reporting, planning, and analytics in the following areas:
- Summarizing weekly and monthly customer forecasting for the Foodservice business (with input from Sales) and communicating insights.
- Modeling and projecting operating plans (volume and margin).
- Supply Chain performance, including S&OP Demand Planning and Supply constraint resolution.
- Act as the single point of contact between Sales/Marketing and Supply Chain/Operations.
- Provide ongoing supply communications to Sales and to our customers.
- Work with Customer Fulfillment to provide sales team with weekly view to forward production plan (key strategic plants only).
- Lead ongoing product prioritization in areas of capacity and raw material constraint, with input from Marketing and Sales Directors.
- Assist in troubleshooting of operational issues as they surface, propose changes to systems and processes to continuously improve.
- Distressed sales (visibility sales program).
- Own and create value added businesses reporting tools and leverage your connectivity with the Leadership Team to identify ways to further improve. Some of the areas of opportunity are:
- Operating plan projections (volume and margin).
- Quarterly and YTD Sales performance for various compensation purposes.
- P&Ls for all strategic initiatives.
- RFQ oversight and drawing insights to identify ways to grow.
- Introducing tools and systems currently in use in other areas of Maple Leaf.
- Problem solving and action planning in collaboration with the Foodservice Leadership Team.
**What You’ll Bring**:
- Bachelor’s Degree or Diploma in Business or Project Management.
- Project Management Professional Designation preferred.
- 8+ years’ experience in a related field.
- Exceptional verbal, written and presentation skills.
- Confidence and professionalism to communicate effectively with cross-functional teams and peers.
- Ability to work independently and as part of a team, while meeting critical deadlines in a dynamic environment.
- Able to respond to urgent tasks and follow up on rapid changes occurring in the process.
- Excellent organizational skills with the ability to handle multiple tasks simultaneously.
- Continuous improvement mindset with strong analytical and decision-making capacity.
**What We Offer at Maple Leaf Foods**:
- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- A hybrid work model that embraces remote wo
