Transport Agent

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

We're looking for a dedicated and motivated Transport Agent to support our logistics team This role is essential to ensure that our operations run smoothly, efficiently and always one step ahead

**What you will accomplish with us**:

- Maintain effective communication with suppliers, transportation providers, and internal stakeholders to keep everyone informed about shipment status and any potential issues.
- Prepare transport quotes on demand
- Handle the necessary paperwork and documentation related to inbound shipments, including customs documentation, bills of lading, and shipping manifests.
- Use tracking systems and tools to monitor the progress of inbound shipments, addressing any delays or issues that may arise during transit.
- Ensure that all transportation activities comply with relevant regulations, customs requirements, and company policies.
- Quickly address and resolve any issues or disruptions in the inbound transportation process, such as delays, damages, or shortages.
- Optimize transportation costs by negotiating favorable rates with carriers, consolidating shipments when possible, and implementing cost-effective transportation strategies.
- Analyze transportation data to identify trends, areas for improvement, and cost-saving opportunities. Use this information to make informed decisions and streamline processes.
- Provide excellent customer service to both internal and external stakeholders, addressing inquiries and ensuring a positive experience throughout the inbound transportation process.
- Identify areas for process improvement and implement changes to enhance the efficiency and effectiveness of the inbound transportation function.

**What You Bring to Our Team**:

- Demonstrated experience in maritime and road transport;
- AEC in transportation logistics or equivalent;
- Proficiency in Microsoft Office suite, including Excel at advanced level;
- Excellent organizational and multi-tasking skills;
- Bilingualism (French / English) - Need to interact on a regular basis with our internal and/or external Master Group collaborators across the country. After evaluation, it has been determined that no other solution can fulfill these professional obligations.

Annual base salary: 50000$ to 70000$
Additional remuneration: Annual bonus
**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy