Bilingual Outbound Sales Agent

1 week ago

North Bay, Canada Zedd Customer Solutions Full time

**About Zedd Customer Solutions**

Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals.

Zedd Customer Solutions is expanding and invites you to join our amazing team of ambitious call center professionals. You will join a friendly environment where we all work together to create a fun and exciting atmosphere.

**Overview**

**Duties**
- Consistently meet established program sales targets.
- Identify and engage potential clients through conducting outbound calls.
- Work in a fast paced environment and have the ability to adapt quickly.
- Immediately and effectively provide exceptional customer service levels to resolve customer concerns and inquiries.
- Contact new and existing customers to promote products and services directly from our client’s database.
- Offer feedback to the program supervisor based on errors or improving results.
- Maintain a positive and productive attitude.
- Be available Monday to Friday from 9:00 AM to 9:00 PM EST and Saturday from 9:00 AM to 6:00 PM EST.
- Demonstrate initiative and work in a team environment.
- Attend and actively participate in all required training programs

**Skills**
- Strong negotiation skills with the ability to influence decision-making processes.
- Excellent verbal and written communication skills in both French and English
- Prior customer service and sales experience is an asset
- Ability to work independently as well as collaboratively within a team environment.
- High school diploma or equivalent
- Satisfactory criminal record check

**Job Types**: Full-time, Permanent

Pay: $18.50 per hour

Expected hours: 35 - 44 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

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