Outbound Sales Representative

2 weeks ago


North Bay, Canada Zedd Customer Solutions Full time

As a Customer Service and Sales Representative you will support the relationship between our Clients and their customers by renewing contracts, upgrading customer’s hardware, and offering specific products. You will join a family environment in which we all work together to create a fun and successful atmosphere.

**ESSENTIAL FUNCTIONS**:

- **Ability to work a rotating schedule Monday to Friday -Tuesday to Saturday 11am 9pm Weekdays and Saturday 10am -6pm**:

- Provides exceptional sales and customer service and maintains established acceptance rating on quality monitoring tests.
- Accurately inputs, retrieves and accesses information regarding a customer from a computer system.
- Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.
- Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.

**WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING**:

- Guaranteed full time hours up to 44 hrs.
- Bonuses
- Comprehensive benefits including Medical, Dental Vision
- Company paid training
- Discounted monthly bus pass
- Ability to work from home once trained

**TO ENJOY THE BENEFITS OF WORKING FOR ZEDD WE REQUIRE**:

- High school diploma or equivalent
- Experience working with customers in a sales environment
- Enjoys working in a team environment
- Contact Centre experience is considered an asset
- Excellent communication and listening skills
- Positive attitude and proven ability to understand customer needs
- Satisfactory Criminal Record Check required

**Job Types**: Full-time, Permanent

**Salary**: From $15.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North Bay, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)



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