Account Manager

**Company Description**
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Opta Information Intelligence is proudly Canadian. We are Canada’s largest aggregator of property risk information and leading provider of property intelligence and innovative technology solutions for insurance and corporate industries. Opta Information Intelligence helps its clients access, understand, and synthesize previously inaccessible information.

**Role Responsibilities**:

- Focus will be in the insurance market (P&C) for both analytics and inspection services.
- Focus on onboarding, training for new users including demos for customers & new employees.
- Build relationships within accounts and gather information to help sell solutions based on goals and challenges.
- Attend conferences, work in the booth and network.
- Attend and lead meetings where appropriate.
- Demo products and gather feedback for product team.
- Act as the liaison between client and internal teams to provide the best possible customer experience.
- Refine onboarding procedures/processes to accelerate the contract-go live period
- Support note taking and project communication with clients through the implementation process
- Work with the data/analytics team on proof of concepts to support the sales cycle
- In liaison with marketing work to develop customer specific training material where needed
- Support the transition of new users to client care and act as an escalation point post onboarding and launch

**Qualifications** Education and Experience Required**:

- Completion a post-secondary education or possess a combination of education and industry experience.
- 3-5 years of previous work experience in a sales or account management role.
- Experience in the Insurance industry is required.

**Competencies Required to Succeed**:

- Individual must demonstrate the ability to work well independently
- Previously demonstrated ability to communicate effectively both verbal and written
- Strong analytical, problem solving and organizational skills
- A positive attitude with a strong focus on client service; willingness to seek, build and maintain relationships
- Demonstrated ability to be proactive in identifying and implementing solutions
- Proven ability to multi-task in a fast paced and demanding environment
- Exceptional computer skills, including proficiency in MS Office

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**Additional Information**
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

**Verisk Businesses**

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every