Community Outreach Coordinator

Winnipeg Humane Society - Job Posting #2024-7-8

**Date**:July 15, 2025

**Position Title**: Community Outreach Coordinator

**Department**: Community Outreach

**Reports to**: Director, Community Outreach

**Classification**: Union

**Rate**: $18.40- $24.70 per hour (union wage scale)

**Hours**: 40 hours/week; Monday - Friday; 8am - 4pm

**Days/Time of shifts could vary/change**

**Closing Date for Applicants**: Open until filled

**Position Summary**:
The Community Outreach Coordinator is responsible for delivering impactful educational and support programs that promote empathy for animals and address community needs. This role oversees the daily operations of the WHS Food Bank, including client eligibility, inventory management, and volunteer coordination, while also planning and conducting outreach events and humane education sessions. The coordinator collaborates closely with the Community Outreach team to ensure effective program delivery, provides compassionate support to clients and animals in crisis, and reports directly to the Manager, Community Outreach.
- **Who we are**:_
- One of the oldest registered Non-Profit charities in Manitoba funded primarily by donations and events.
- An innovative community service organization committed to protecting animals from suffering, and to promoting their welfare and dignity.
- A team of generous partners, donors, hardworking volunteers and committed staff united in the belief that every animal deserves dignity and love.
- One of the largest and more recognized animal shelter and welfare organizations in Canada.
- Always growing, changing, and adapting to meet the expectations of the community and the needs of Winnipeg’s animal population.

**Duties and Responsibilities**:

- Coordinate and deliver WHS Community Outreach programs, including the Food Bank and Humane Education initiatives, in alignment with organizational values and policies.
- Assess client eligibility for the WHS Food Bank, admit clients, gather relevant information, and ensure services are provided efficiently, respectfully, and with dignity.
- Oversee daily food bank operations including inventory management, ordering supplies, packing food orders, stocking shelves, and coordinating deliveries to satellite locations.
- Recruit, train, and supervise volunteers supporting food bank and education programs, modeling appropriate strategies, and fostering a supportive environment.
- Plan, book, and facilitate educational presentations, in-shelter programs, and outreach events for schools and community groups, addressing animal welfare topics and human-animal interactions.
- Represent WHS at internal and external events to increase public awareness and promote outreach and education programs.
- Collaborate with the Community Outreach team to develop, evaluate, and improve programs based on audience needs and feedback.
- Maintain strong customer service and communication standards with all clients, staff, volunteers, and community members.
- Prepare materials and support content development for Marketing & Communications related to outreach and education programs.
- Ensure effective documentation and follow-up for all programs and services delivered.
- Share responsibility for maintaining smooth internal communication and team coordination within the Community Outreach department.

**Other Duties**:

- Perform additional tasks and responsibilities as assigned by the Manager, Community Outreach. Tasks may vary day-to-day depending on the departmental priorities.

**Qualifications & Experience**
- Minimum Requirements:_
- High school diploma or equivalent; post-secondary education in a related field is considered an asset.
- A minimum of 1-2 years of relevant experience in community programming, education, or social services.
- Valid Manitoba Class 5 driver’s license and consistent access to a reliable vehicle.
- Preferred Qualifications:_
- Post-secondary degree or certificate in education, social work, childcare, animal welfare, or a related field.
- Prior experience working in a non-profit, community-based, or social service environment.
- Familiarity with the Winnipeg community and local social support networks.
- Knowledge of animal welfare issues, including care, behavior, and advocacy.
- Experience with volunteer, inventory, or scheduling software systems.

**Personal Attributes**
- Strong alignment with and commitment to the mission, values, and goals of the Winnipeg Humane Society.
- Empathetic, compassionate, and approachable in all interactions, particularly with vulnerable populations.
- Demonstrated emotional intelligence, patience, and resilience.
- Highly adaptable and able to transition fluidly between education, outreach, and operational responsibilities.
- Effective problem-solver with excellent time management and critical thinking skills.
- Collaborative team player with a positive attitude and a commitment to ongoing learning and growth.
- Self-motivated, detail-oriented, and ab