Administrative Assistant

Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- **Work setting**:

- Education
- ** Tasks**:

- Arrange and co-ordinate seminars, conferences, etc.
- Plan and control budget and expenditures
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Oversee the classification and rating of occupations
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Oversee development of communication strategies
- Compile data, statistics and other information
- Oversee the preparation of reports
- Advise senior management
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Negotiate collective agreements on behalf of employers or workers
- Organize staff consultation and grievance procedures
- Oversee payroll administration
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Conduct performance reviews
- Supervise office and volunteer staff
- Assign, co-ordinate and review projects and programs
- Plan, organize, direct, control and evaluate daily operations
- ** Supervision**:

- 1 to 2 people
- ** Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Adobe Photoshop
- SharePoint
- Social Media
- Adobe Acrobat Reader
- ** Technical terminology**:

- Business
- ** Area of specialization**:

- Correspondence
- ** Security and safety**:

- Basic security clearance
- ** Work conditions and physical capabilities**:

- Work under pressure
- Attention to detail
- ** Personal suitability**:

- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Quick learner
- ** Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- ** Support for Veterans**:

- Participates in a government or community program or initiative that supports Veterans
- **Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:

- Participates in a government or community program or initiative that supports mature workers
- **Supports for visible minorities**:

- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities