Major Incident Manager
1 day ago
**Overview**
**Responsibilities**
- Develop and maintain incident response plans and procedures
- Lead and coordinate the response to major incidents
- Identify root causes of incidents and implement preventive measures
- Communicate with stakeholders regarding incident status and resolution
- Conduct post-incident reviews to identify areas for improvement
- Ensure compliance with incident management policies and procedures
**Experience**
Required:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Proven experience in incident management or a related field
- Strong understanding of ITIL framework and incident management best practices
- Excellent communication and leadership skills
Nice-to-have:
- Incident management certification (e.g., ITIL Incident Manager)
- Experience working in a fast-paced environment with multiple stakeholders
**Job Types**: Full-time, Permanent
Pay: $35.00-$40.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Experience**:
- Incident management: 5 years (preferred)
- ITIL: 2 years (preferred)
- Incident response: 2 years (preferred)
Work Location: In person
-
Incident Manager
1 day ago
Montréal, Canada Humanity Full timeCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...
-
Montreal [hybride] - Incident Manager
1 day ago
Montréal, Canada Quanteam North America Full time**WHO WE ARE** Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and Corporate for their projects in SI transformation, technology innovation, financial engineering, and regulatory...
-
Principal Consultant],
6 days ago
Montréal, Canada Genpact Full time**_Ready to build the future with AI?_** **_ _** **_ At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global...
-
Business Continuity
2 days ago
Montréal, Canada Gowling WLG Full time**ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service. Employee...
-
Incident Handler
4 days ago
Montréal, Canada GoSecure Full timeGoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading-edge and bring your talents to a much sought-after high growth opportunity in technology - GoSecure! **Summary** The MDR Incident Handler will guide Active Response Center (ARC) team...
-
Critical Incident Gestionnaire/ Manager
2 days ago
Montréal, QC, Canada DXC Technology Full time**Gestionnaire des incidents critiques** - Gère, coordonne et surveille les activités quotidiennes nécessaires pour avancer dans le processus de gestion des incidents pour un domaine de service donné pour les incidents P3 et P4. - Affecte des ressources pour assurer l'équilibrage de la charge de travail afin de respecter les engagements en matière de...
-
Gestionnaire/ Manager Change
2 days ago
Montréal, QC, Canada DXC Technology Full time**Gestionnaire des incidents et des changements**: Le poste sera un rôle de gestionnaire des incidents et de gestionnaire du changement à effet de levier. Gère, coordonne et surveille les activités quotidiennes nécessaires pour aller de l'avant au sein de l'incident et du client: - Affecte des ressources pour assurer l'équilibrage de la charge de...
-
Cost Control Manager
7 days ago
Montréal, Canada Pomerleau Full timeReady to build your career? We want to hear from you._ As a Cost Control Manager within Pomerleau's Major Projects team, you will play a key role by significantly contributing to the management of our major projects. Working on large-scale construction projects - ranging from $250 millions to over $1 billion - you will have the opportunity to work closely...
-
Document Management Technician
4 days ago
Montréal, Canada Pomerleau Full timeReady to build your career? We want to hear from you._ As a Document Management Technician within the Major Projects team at Pomerleau, you will play a key role by significantly contributing to the management of our major projects. Working on large-scale construction projects ranging from $1.5 million to over $1 billion. Under the hierarchical...
-
Incident Handler
4 days ago
Montréal, Canada GoSecure Full timeGoSecure offre un environnement de travail créatif et stimulant, un ensemble d'avantages compétitifs et une bonne ambiance pour favoriser la croissance de carrière. Venez mettre votre carrière à l'avant-garde et apportez vos talents à une opportunité de croissance élevée très recherchée dans le domaine de la technologie - GoSecure...