Major Incident Manager

A career as an IT Major Incident Manager in the Operations, Infrastructure Delivery and IT Security Assets team at National Bank means acting as a leader for resolving major incidents that cause significant business impacts. It is through your experience in managing and coordinating technical bridges, detailed written communications and your IT knowledge...

**Job Details** **WHAT WILL BE YOUR DAY-TO-DAY?** **The responsibilities of the incident manager include, but are not limited to the following**: - Lead conference calls, to send communications on major incidents follow up; - Ensure correct information in an Incident Report, listing all actions and taken decisions with approval from implicated and...

Company Description We’re GSoft, home to a family of software products that lay the groundwork for a better employee experience. Our goal is to make work simpler, kinder, and faster. Specifically, we help companies get the most out of Microsoft 365 with ShareGate. We help managers grow their teams with Officevibe. And we ensure every onboarding is a...

Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

**WHO WE ARE** Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and Corporate for their projects in SI transformation, technology innovation, financial engineering, and regulatory...

**Company background** Focus Computer Pte Ltd has been operating since 1989 in Singapore, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. In 2020, a new management team...

**_Ready to build the future with AI?_** **_ _** **_ At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global...

**Job Overview** **Responsibilities** - Coordinates all required activities for Critical Incidents. Manages, coordinates, and monitors day to day activities necessary to move forward within the Incident Management process for a given Service domain: Assigns resources to ensure workload balancing to meet service level commitments. Monitors and examines work...

**Job description** **SKILLS AND QUALIFICATIONS**: **Must Have**: - Incident Management - Basic understanding of IT and infrastructure - Very strong oral and written communication skills - 3 to 5 years of experience in incident management **Nice to Have**: - Technical background/ education is preferred. **Languages**: - Fluent in both French and...

**Expert Gestion des Incidents critiques ServiceNow (Dorval)** - Traiter des incidents pour s’assurer que tous les protocoles sont suivis avec diligence - Superviser le processus de gestion des incidents et les membres de l’équipe impliqués dans la résolution de l’incident. - Intervenir en cas d’incident de service signalé, en identifier la cause...