Leader, Crew Scheduling

Life at Swoop

When you work for Swoop, you’re part of something big. We’re a small airline with a big dream of bringing Canadians the freedom to travel where life takes them.

At Swoop, we are a team of collaborators, innovators, and strategists looking for people who can grow with us and live by our Mission, Vision and Values:

- Safety above all.
- Integrity
- Authenticity
- Results-Driven
- Fearless

Whether you are painting the skies magenta on a Swoop Boeing 737 or working at our Calgary HQ, we all play a role in upholding our values, mission and most importantly, disrupting the Canadian aviation industry through affordable travel.

Accountabilities & Responsibilities:

- Accountable for the recruitment, training, performance, and management of Swoop Crew Schedulers and support staff to ensure consistent and efficient service is provided to all internal and external stakeholders while supporting the operation;
- Responsible for ensuring Crew Schedulers adherence to Transport Canada regulations, Swoop policies, labour agreements, and internal standards and procedures;
- Oversee daily scheduling requirements of all crew members and ensure adequate crew coverage of all positions;
- Development of execution of Crew Scheduling budgets and workforce plans;
- Assist in the creation and maintenance of Crew Scheduler training and standard operating procedures;
- Monitor and make recommendations for new processes, tools, system functionality, and/or new technology required to support the team and the operation;
- Represent the interests of Crew Scheduling in all interdepartmental meetings and projects;
- Work collaboratively with other leaders and teams within the Operations Control Center (OCC) to maintain safe on-time operations;
- Assist in the development of comprehensive crew solutions to offset major operational disruptions and irregular operations;
- Demonstrate an understanding and appreciation of principles related to Fatigue Risk Management Systems (FRMS);
- Additional duties as assigned by the Director of Operations.
- This position requires regular in-person presence at the WestJet Campus in Calgary.

Qualifications / Skills:

- Excellent working knowledge of Transport Canada Flight and Duty Regulations.
- Previous management or supervisory experience highly desired.
- Strong decision-making, time management, and multi-tasking skills.
- Strong interpersonal skills with demonstrated success in establishing respect and credibility through action.
- Strong organizational, analytical, and implementation skills with the ability to communicate clearly and concisely.
- Ability to work flexible and varied shifts as required.
- Experience in Labour Relations an asset.
- Proven track record as a team builder and a leader.
- Sabre Crew Trac and Workday experience preferred. Additional experience working with other Crew Scheduling systems (such as Merlot/AIMS) will be considered.
- Advanced experience with Microsoft programs (Microsoft Teams, Excel, Outlook, OneDrive, SharePoint).

Let's Talk Dollars and Cents

At Swoop, we’re committed to offering a fair and competitive total compensation package which includes:

- A solid base salary
- A company-matched savings plan
- Flexible group benefits
- Flight privileges for you and your family, effective your start date.

On top of that, we offer:

- Challenging and Meaningful Work
- Strong Leadership - Career Growth and Development Opportunities
- A fun and positive Workplace.

We Celebrate Differences and Diversity

Swoop is an equal-opportunity employer, and our workplace culture is one where diversity and differences are embraced, appreciated and celebrated. We do not discriminate based upon race, religion, colour, national or ethnic origin, sex, sexual orientation, gender, gender identity, gender expressions, transgender status, marital or family status, disability, age or convictions for which a pardon has been granted.

Covid-19 Policy

Swoop has suspended its Covid-19 Vaccination Policy to align with the federal government's suspension of vaccine requirements for federally regulated employees. This relaxation of vaccination requirements is a suspension not a dissolution. Should the federal government reinstate a vaccine requirement based on the latest public health advice and science, so too will the WestJet Group.