Crew Scheduling Supervisor

Central Mountain Air is proudly emerging as one of Canada’s leading regional airlines. As we continue to expand, we are seeking a Duty Supervisor to join our dynamic team based out of Calgary, Alberta. Join us and be a part of a dedicated group committed to excellence in aviation. In this role, you will be entrusted with the responsibility of maintaining our fleet, ensuring the highest standards of safety and efficiency for our valued customers.

Reporting directly to the directly to the Assistant SOCC Manager or delegate, the Crew Schedule Supervisor acts as a Lead for the Crew Scheduling team and primary **Crew Planner**. Responsible for collaborating with the Flight Operations department and Director of Maintenance, the Crew Scheduler Supervisor will ensure seamless crew resource management by analyzing future flight schedules and providing staffing recommendations to meet operational needs.

**Crew Scheduling and Coordination**:

- Supervise and manage the crew scheduling team to ensure that crew members are assigned to flights per the flight schedule, within legal duty time limitations, and in compliance with all regulations and company policies.
- Coordinate crew pairings, ensuring adequate rest periods and managing any last-minute scheduling changes.
- Monitor and resolve scheduling conflicts or issues, such as crew shortages, training requirements, or sickness, ensuring smooth operational continuity.
- Manage pilot vacation requests and ensure that vacations are scheduled in a manner that does not disrupt flight operations
- Create and administer monthly Crew Scheduling Department rostering and
- Oversee hotel requirements and act as a company liaison with the service providers as required
- Oversee the completion and maintenance pilot travel, hotel, and simulator session timetables, ensuring that crew members have up-to-date travel information
- Handle daily crew scheduling tasks, including hotel and flight cancellation updates, and merlot database maintenance

**Team Leadership**
- Act as a team lead for the crew scheduling department, providing training, guidance, coaching, and support to the crew schedulers by ensuring adherence to company policies, regulatory requirements, and standard operating procedures
- Provide leadership, training, and mentorship to the crew scheduling team, ensuring high levels of performance and efficiency.
- Assign daily tasks, monitor productivity, and evaluate performance to ensure crew scheduling operations are executed with precision.
- Foster a collaborative and positive work environment while addressing any performance or operational issues promptly.

**Crew Planning**
- Perform all crew planning, rostering and scheduling activities. Develop and maintain crew rosters that meet operational needs, ensuring that all flights are properly staffed with qualified pilots, flight attendants, and other necessary crew members.
- Work closely with the Chief Pilot, Flight Attendant Manager, and Assistant SOCC Manager forecast crew requirements based on projected flight operations.
- Optimize crew resources to ensure efficient coverage of flights, considering factors such as crew qualifications and rest requirements. Optimize crew utilization, ensuring the most efficient use of available crew members and minimizing costs associated with overtime or idle time.
- Develop and maintain pairings of crew members to ensure efficient utilization of available resources

**Compliance and Reporting**
- Maintain accurate records of crew duty hours, absences, and other relevant data.
- Assist in generating reports related to crew performance, scheduling efficiency, productivity and regulatory compliance for upper management review.
- Ensure compliance with airline regulations and Company policies.
- Ensure that all pilots and flight attendants possess the necessary qualifications and certifications, such as BARs, Contrail, Gravel, Line Indoctrination Captain, etc.
- Maintain and update pilot hours spreadsheets to ensure accurate records of duty and rest hours, adhering to regulatory requirements.
- Maintain and update the pilot seniority list, reflecting changes in seniority and status
- Manage a phone list of all pilots and flight attendants for efficient communication and emergency contact purposes.
- Manage the pilot and flight attendant roster bid process, including collecting bids and scheduling according to preferences and contractual agreements.
- Coordinate and review with the Finance department regarding projections and compare past performance.
- Oversee the provision of accurate and timely crew pay information, providing reconciliation, support and evidence for any matters.
- Monitor and conduct weekly legality checks.

**Operational Support**
- Perform “day of” operational support to coordinate crew movement and staffing.
- Collaborate with other operational teams such as flight operations, maintenance, and airport services to ensure crew availability and readiness.
- Man