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Regional Operations Manager- West

2 weeks ago

Delta, Canada Raven Force Couriers Full time

**Position Overview**
Raven Force Couriers is seeking an experienced and dynamic **Regional Operations Manager - West** to oversee and streamline our operations in the western region. Reporting directly to the Business Development Manager, this role is critical to ensuring operational excellence, building strong partnerships, and driving growth.

**Additional Benefit**
- Performance Bonus**:15% of annual salary**

**Key Responsibilities**
- Oversee and manage all final mile delivery operations across the western region, ensuring timely and accurate service execution.
- Develop and implement strategies to optimize delivery routes, reduce costs, and improve customer satisfaction.
- Collaborate with the Business Development Manager to align final mile logistics with company growth objectives.
- Analyze operational data to identify trends, challenges, and opportunities for improvement in final mile delivery processes.
- Build and maintain strong relationships with clients, drivers, and regional teams to ensure operational excellence.
- Recruit, train, and lead a high-performing operations team, instilling a culture of accountability and continuous improvement.
- Ensure compliance with company policies, safety standards, and regulatory requirements.
- Manage budgets and allocate resources effectively to meet regional delivery targets.

**Qualifications**
- Minimum **5 years of experience in final mile delivery operations** is required.
- Proven expertise in optimizing final mile logistics and managing complex delivery networks.
- Strong leadership skills with experience managing diverse teams in a fast-paced environment.
- Excellent problem-solving, organizational, and decision-making abilities.
- Proficiency in logistics management software and routing tools is a strong asset.
- Strong communication and client relationship management skills.

**Why Join Raven Force Couriers?**
- Be a part of a fast-growing and innovative logistics company.
- Opportunity to make a significant impact on regional operations.
- Hybrid work environment offering flexibility.
- Competitive compensation package and performance incentives.

**How to Apply**

**Job Type**: Permanent

Pay: $85,000.00-$100,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Vision care
- Work from home

Schedule:

- 8 hour shift

Application question(s):

- Are you comfortable working in a hybrid work environment with three days in the office (either in Delta, BC, or Calgary, AB) and two days remote?
- Do you have experience managing regional operations across multiple locations?
- What is your expected salary range for this position?

**Experience**:

- Final Mile Delivery Operations: 5 years (required)
- Supervising: 4 years (required)

Work Location: Hybrid remote in Delta, BC V4G 1L3