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Customer Service Representative/cashier
2 weeks ago
Job Overview:
**Responsibilities**:
- Provide top-notch customer service via phone, in person.
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Perform data entry tasks with a high level of accuracy
- Upsell products or services to increase revenue
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Resolve customer complaints promptly and ensure customer satisfaction
- Collaborate with other team members to achieve customer satisfaction goals
**Skills**:
- Fluency in English is required
- Strong customer service orientation with the ability to communicate effectively
- Proficient in data entry and navigating computer systems
- Excellent phone etiquette and active listening skills
- Sales experience or ability to upsell products or services is a plus
- Multilingual abilities are advantageous for this role but not required
Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills are valued, and opportunities for growth abound.
**Job Type**: Part-time
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
