Receptionist/administrative Assistant

2 weeks ago

Ottawa, Canada Apollo Physical therapy Centre Full time

Do you thrive in a fast paced, multi-task-oriented workplace? Are you a team player who takes responsibility, always maintains a professional demeanor even when tested?

We are seeking a clinic receptionist who is familiar with the world of Motor Vehicle Accidents and Concussions (or willing to learn), can handle constant flow of patients walking in the door each day, and tech savvy enough to manage 8 practitioner schedules at a time.

Ideal characteristics of our clinic receptionist would be: detail-oriented, organized, team player, adaptable/flexible, welcomes constructive feedback (as we believe in real-time feedback) and is a champion of whole-body healthcare.

We are seeking a clinic receptionist to join our dedicated team of practitioners 4 days a week for 20 hours from Mon - Thursday, at our St. Laurent clinic location.
- The major components of the role are as follows: _
- **Patient & Practitioner Management**:phone calls, payments, and scheduling for 8 busy practitioners - up to 50-70 patients a day.
- **Communication**:Internal & external communications with lawyers, doctors, insurance companies, community partners, new patients
- **Social Media**:Newsletters, FB, Instagram, google

**Skills Required**:

- Independent and self-motivated
- Excellent multi-tasking & prioritizing skills.
- Prior reception experience in a busy health care clinic setting
- Extremely detail-oriented/precise by nature.
- Technologically: adept with complex scheduling & MS Office suite of products
- Fluent English communication skills combined with patience - both in person and on the phone.
- Comfortable with multi-cultural interaction, as we have a diverse patient population.
- Prior experience & comfort in enforcing policies in a confident & professional manner.
- HCAI and/or Antibex Universal scheduling software experience
- Jane Scheduling Software experience
- The ability to be flexible & adaptable in a team environment.
- Loyal, mature, responsible, reliable, and has strong ethics.
- Be genuinely committed to helping people with warmth & sincerity.
- Interested in a long-term 'career' role, as we are not interested in hiring for the short-term.

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.

**ABOUT OUR CLINIC**

Apollo Physical Therapy Centres is a practitioner-owned clinical rehabilitation facility offering multi-disciplinary services that include: Physiotherapy, Chiropractic, and Massage Therapy.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 per week

**Salary**: $16.00-$18.00 per hour

Schedule:

- 4 hour shift

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