Regional Manager

5 days ago

Greater Toronto Area, Canada Green Storage Full time

Join the Leading Green Storage Revolution - Be Our Self Storage Regional Manager

Green Storage, a pioneer in the Canadian self-storage industry, is seeking a motivated and passionate professional to join our team as a Self Storage Regional Manager. Since our establishment in 2014, we have been committed to providing eco-friendly and energy-efficient storage facilities throughout Ontario. As the first and most environmentally conscious storage business in North America, we take pride in our green values, exceptional client service, and well-maintained, secure, and state-of-the-art locations.

**Position Overview**:
As a Regional Manager at Green Storage, you will play a pivotal role in fostering a positive and growth-oriented environment for our team members. Your primary focus will be on guiding and developing store managers, associates, and maintenance staff to excel in their roles. Reporting directly to the COO, you will be responsible for ensuring unparalleled client service and operational excellence. As a requirement for this role, the Regional Manager will be required to travel between various locations within the region they manage.

**Key Responsibilities**:

- Team Leadership: Recruit, hire, train and retain a high-performing team while providing ongoing coaching and mentorship to foster professional development.
- Client Service: Emphasize a sales-focused and client-centric approach, ensuring exceptional service and addressing client inquiries promptly.
- Support: Serve as the primary point of contact for team members, offering support and assistance in any work-related matters.
- Facility Management: Oversee facility maintenance and vendor management to provide a welcoming and safe environment for our clients.
- Market Expansion: Identify market opportunities and execute strategies to achieve specific goals for each store's success.
- Compliance and Standards: Conduct regular property audits to ensure operational standards are met and safety protocols are followed.
- Delinquency Management: Implement strategies to reduce delinquency rates and improve client retention.
- Effective Communication: Maintain open and clear communication with employees, colleagues, and clients.
- Oversee and enforce adherence to all processes and procedures in alignment with company guidelines.

**Qualifications**:

- Strong English verbal and written communication skills.
- Excellent coaching, motivating, and leadership skills.
- Outstanding sales and client service abilities.
- Strong time management and organizational skills.
- Problem-solving skills.
- Ability to remain composed under pressure and demonstrate reliability.
- Valid driver's license and access to a reliable vehicle.
- Willingness to travel between locations

**Benefits**:

- Competitive Salary
- Extended health care, vision care, and dental care.
- Paid Time Off
- Travel allowance
- Quarterly and Annual Bonus
- Store discount

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Commuter benefits
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Management: 5 years (preferred)
- Customer service: 5 years (preferred)
- Sales: 5 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: On the road

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