Inside Sales/warehouse Support/hybrid Role

Job description

BASIC FUNCTION:
This is a hybrid role sales and warehouse experience is required.

The function of the Inside Sales/Warehouse Support is to provide direct support to the Sales team in the ongoing development of existing and prospective Regent Supply customers. Ensure that the department is able to meet its growth targets. Provide direct support for existing and new customers by finding solutions and requirements needed for the customer. Handling all walk-in customers with product support and friendly customer service. Warehouse support required for picking of customer orders & shipments, rotating showroom stock, and preparing shipment quotations if needed.

PRINCIPAL DUTIES:
Leadership and Management
- Represent Regent Supply in a positive and professional manner
- Work with all personnel and outside contacts to satisfy clients and achieve company goals
- Identify areas of improvement in the company and assist in creating and implementing solutions
- Arrive to work and meetings on time and prepared
- Maintain work areas in a clean and organized manner
- Perform any other duties assigned by your manager

Inside Sales
- Develop quotations based on identified sales strategy and information collected from customer or partners as assigned
- Conduct ongoing customer needs, analysis, research of customer requirements
- Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
- Conduct regular customer review calls as per customer review procedure and follow up as necessary
- Enter new orders for existing and prospective customers (computer experience required)
- Assist in completing sales projects including proposals and marketing materials

Warehouse Support
- Stock & maintain organization in showroom
- Pick existing customer orders for pickups or deliveries
- Count incoming vendor stock & allocate in warehouse
- Organize and follow bin codes when putting stock away
- Help with ship outs, ensuring they are correct and minimizing errors.

RESPONSIBILITIES:
The Inside Sales Representative is responsible for ensuring that:

- All of the duties of the position are completed as per the job description
- Sales consulting duties are performed accurately and on time
- Collecting and reporting post sales customer information and issues
- Becoming a student to Regent Supply process so that next steps can include outside sales promotion opportunities

AUTHORITIES:
The following are principal authorities granted to the Inside Sales Representative:

- Exercise the responsibilities and perform the duties of this position. This includes full decision
- making authority for all responsibilities and duties
- Provide recommendations regarding the improvement of customer sales and retention tools and procedures

QUALIFICATIONS:

- One Year Sales Experience or some level of customer service experience
- Working knowledge of desktops, tablets, and Google based platforms
- Positive attitude, exemplary attendance, and reliable team member
- Working Hours 8:00am - 5:00pm (Monday-Friday) 9:00am - 3:00pm (Saturday) Flexible schedule

**Salary**: $21.00 per hour + commissions on front counter sales *

**Job Types**: Full-time, Permanent

**Salary**: $21.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay

**Experience**:

- Sales: 1 year (preferred)
- Warehouse: 1 year (preferred)