Veterinary Receptionist

2 weeks ago

Vancouver, Canada VetDERM Vancouver Clinic Full time

**About Us**

VetDERM Clinic is a specialty dermatology and ear care clinic serving pets and their families across the Lower Mainland. Our Vancouver location is newly opened and growing, and we are looking for a **warm, organized, and reliable Veterinary Receptionist** to join our team.

If you enjoy client communication, supporting smooth clinic flow, and being part of a kind, respectful work environment, we’d love to meet you.

**About the Role**

You will be the welcoming face of our clinic and an essential part of our daily workflow.

This role is **primarily reception-focused**, with light support in patient handling or room flow as needed.

**Key ResponsibilitiesClient Service (Primary Focus)**
- Greet clients and guide them through their visit
- Provide clear communication about estimates, billing, and follow-up instructions
- Support clients with empathy, professionalism, and patience
- Help maintain a smooth, calm clinic environment

**Clinic Support**
- Assist with check-ins, check-outs, invoicing, and medical record updates
- Coordinate daily workflow with the team
- Maintain organization and cleanliness in reception and common areas
- Support light patient handling or room setup (training provided)

**General**
- Support a positive, respectful, team-centered environment
- Learn dermatology workflows and protocols
- Show reliability, attention to detail, and willingness to grow

**Qualifications**
- Experience in a veterinary clinic or medical reception setting is preferred
- Strong communication skills (written and verbal)
- Comfortable working in a busy, detail-oriented environment
- Empathy toward pets and their families
- Professional, reliable, and calm under pressure
- Ability to learn quickly and follow protocols consistently

**What We Offer**
- Extended health & dental benefits
- Uniforms
- Supportive, kind, stable workplace
- Work-life balance
- No weekend work
- Opportunity to grow within a specialty clinic

**How to Apply**

Please submit your **resume and cover letter** through Indeed.

We thank all applicants for their interest — only those selected for interviews will be contacted.

**Job Types**: Full-time, Permanent

Pay: $22.00-$28.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Application question(s):

- How many years of experience do you have working in a veterinary clinic environment?
- Are you comfortable working in a fast-paced front desk environment that requires multitasking and attention to detail?

Work Location: In person

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