Investment Fund Specialist/branch Manager

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world

What is FTC Investor Services Inc. responsible for?

FTC Investor Services Inc. is a registered mutual fund dealer affiliated with Franklin Templeton Canada responsible for managing and growing an existing client book of business through seeking referrals from existing clients via proactive sales and client servicing.

What is the Investment Fund Specialist/Branch Manager responsible for?

The Investment Fund Specialist/Branch Manager will be responsible for providing clients with sound advice regarding their investments and plan types. In addition, the individual will play the role of Branch Manager for the head office branch to ensure all transactions are carried out in accordance with all regulatory, client and enterprise risk expectations.

What are the ongoing responsibilities of an Investment Fund Specialist/Branch Manager?
- Client Relationship Management:_- Proactively contact existing clients regarding their portfolio asset mix and investment selection with the goal of deepening existing relationships and securing additional assets- Provide clients with top-tier advice on investments and suitable plan types- Support the team’s sales and client service efforts, fostering positive relationships with all team members- Generate referrals and sales from existing clients
- Compliance and Regulatory Management:_- Remain current on all regulatory matters and industry accepted standards- Develop and implement policies and procedures to ensure compliance with applicable securities regulations and industry best practice- Regularly review and update policies to align with changing market, legal, and regulatory environments- Assist in training and communicating policies and procedures to all Investment Fund Specialists- Assist the Complaint Officer and Privacy Officer with handling client complaints and privacy issues
- Reviews and Reporting:_- Approve new client accounts to ensure they meet regulatory standards as outlined in the policy manual- Review and approve all Know Your Client updates according to policy manual standards- Report any regulatory issues to Senior Management and the Chief Compliance Officer- Conduct ongoing reviews and reporting, including daily trade reviews, monthly and quarterly branch and sub-branch reviews, and assist with other ad hoc reviews related to regulatory compliance

What ideal qualifications, skills & experience would help someone to be successful?- University degree or college diploma preferred or equivalent experience- 5 years experience in the financial services industry in client facing roles with at least 2 years as a registered salesperson, trading partner, director, officer or compliance officer- Completion of minimum educational and experience requirements to be registered as a dealing representative and Branch Manager under Canadian Investment Regulatory Organization (CIRO)- A sales and marketing mindset with the ability to identify client needs and position solutions that address those needs- Strong interpersonal, verbal, and written communication skills- Bilingual in French would be an asset

LI-Hybrid

Experience our welcoming culture and reach your professional and personal potential

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
- Hear more from our employees
- By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered.
- Highlights of our benefits include:_- Flexible medical, dental and vision insurance- Corporate Pension Plan- Employee Stock Investment Program- Purchase company funds with no sales charge- Competitive vacation package that includes three annual personal days- Company paid short-term and long-term Di